9.4
Exceptional
From 511 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.0

Service and Facilites

9.6

Traveler Reviews Pinnacle Lodge

Number of reviews per page
20
40
Top reviews
Myren
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really nice and comfortable rooms, easy check in, good price. Got in late and left early so didn’t interact with any staff but check in and out was easy!
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This property is not affiliated with Pinnacle Hotels, which I mistakenly assumed when booking. Had I known there was no air conditioning, I would not have booked this lodge. Unfortunately, during our stay it reached 38° C, making the room very uncomfortable. The only fan was stored under the sink, which offered little relief and we were not advised of. The wristband system for access, instead of a key card wasn't something I cared for. From an accessibility standpoint, this lodge has significant shortcomings. There is no elevator, no ramps, and no practical way to use a luggage trolley, making it difficult to transport baggage. I was also surprised that there was no designated accessible parking. That said, there were positives. The towels and bedding were excellent, and the surrounding landscape is beautiful. The deck is very spacious and had a few chairs out there to sit on. The bathroom is very spacious with a large countertop and the room is quite lovely. They do not seem to be any cups to take away a coffee and the glasses in the bathroom were extremely small. There is a mini fridge and the TV was difficult to operate and we gave up. I would not personally stay here again as I feel it’s for a younger crowd that are very active.
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Alison
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Fantastic hotel. Only thing I would change would be to have better fans in the room on hot days.
Jeremy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location, right across from the village. Breakfast was no longer offered so that was disappointing.
Carina
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fabulous stay, cozy and beautiful. Everything was top notch.
Laurie
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The property was very nice. It could have had a better breakfast and more amenities
Catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We loved this lodge and would stay there again. Everything about this Lodge was amazing from the room with fireplace, the comfy bed and spacious bathroom; the balcony, the lobby/dining area. Free parking and less than 5 min walk to village. We only stayed one night so we werent able to use the hot tub or sauna but would next time! The staff are so friendly and always happy to answer our questions.
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Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely place to stay. Nice big room with lovely balcony and view.
Garry
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A lovely property in a modern ski resort with excellent rooms and situation. It is basically a time share so there were no toiletries in the room and no meals available. There are a number of restaurants in the village but not all are open outwith the ski season.
Claudiu
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean rooms great staff
Lindsey
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

.
Marcy
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hot tub wasn’t available and not a real breakfast at all muffins tiny and coffee not good no real creamer and not out until 8am
Gulnaaz
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, quite exactly what I was looking for time alone . Very peaceful. Night walk was very nice thru the village . Not breakfast but fruit , tea n coffee was available. Would go again yes .
Devin
icon-with Children
with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great concept and great place! Would definitely like to return!
Fiona
icon-Family
Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent accommodation, friendly staff. Loved the hot tub!
Curtis
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Pinnacles is incredibly peaceful. The rooms are clean and quiet and the main eating/common kitchen area can be as interactive or quiet as you wish it to be. Staff were helpful when present during their limited hrs. It was fantastic to be able to make our own meals (note - there are hot plates and fry pans, but no air fryer as stated somewhere previously). The fridges in the rooms were slightly bigger than a bar fridge and there is a communal freezer in the kitchen area. And note: as of our stay, there is no longer a continental breakfast offered; just apples/oranges/muffins and water & lots of tea options. We liked being able to walk to the resort in 10 mins but to also have the quiet of Pinnacles to return to. Note: there is also a free in-resort shuttle if you don't want to do the walk.
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Sheri
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The staff was very friendly and the views of the mountains and trees were beautiful. The room was spacious and clean with a comfy bed, big balcony and warm fireplace. We had a great stay.
Deb
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Rooms are spotless with all amenities. Service is seamless and staff are always willing to assist.
Jefferey
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It appears this property is a timeshare and the owners on property are sure to let you know. Some units may or may not be in the pool, should or should not be, etc. we heard a couple stories…. Overall the staff interactions, although few, were friendly. Parking can be a bit of a challenge so be careful the proximity to tightly parked vehicles. This is a good location and easily accessible from the main village as well as the morrissey side of the hill. The hot tub has limited hours, so be aware. The removal of breakfast has left a quick apple, orange and a muffin each morning. There was brewed coffee available as well (Building #1 only) In addition, the security of the ski lockers with fully open tops, is suspect if you don’t have 4-5 pairs of skis jammed in a locker. The rooms and property are showing their age, and being a timeshare I am certain this comes at the cost of owners. Overall, this is a decent location and choice based on the price of offerings at sun peaks.
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Walter
icon-
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The ski slopes were easily accessible, only a 10 minute walk. The lodge was very clean and the views were amazing.
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