Very nice and quite Clean and updated !

nice place near all the shopping and entertainment. clean and affordable.

-

Smelled like tobacco or weed in the hallways. Area around hotel was not safe.

Cleanliness, customer service

The hotel is a little outdated, but overall still a good place to stay.

Great place to stay with clean rooms, breakfast, and great amenities. Area was nice as well. Definitely would love to stay here again.

Great choice

Springhill Suites Plano/Frisco is by far the nicest and cleanest hotel that I have stayed in by a longshot. The staff was extremely helpful and polite. The breakfast was great. You will be hard pressed to find anything nicer especially for the price. The rooms are really nice. We had a double queen with a studio. Sliding barn doors for both bathrooms. Things you do not normally see in a three-star hotel. You will not be disappointed.

This is one of the best hotels we have stayed at in a while. Everything was so clean and the staff was very friendly and accommodating. We would definitely stay here again!

Please fix the sliding doors in rooms. It always took two of us to open the restroom and shower room doors

Breakfast was the best in a long time! So many options- waffles, packaged cereals, muffins, pastries, good eggs, sausage, seasoned potatoes, oatmeal, breads, fruit, much more! Staff very friendly and prompt! Room clean and comfortable. Safe and convenient area.

It was not far from anything you need

Everything was great only downside was that the elevators were out of service for two out of my three day stay. And we were in the 4th floor.

The elevator went out and we had to haul our wagon and all stuff all the way down FIVE flights of stairs and last night a party was going on the outside patio area until 2 am. Blasting music so loud it could be heard on the 5th floor. I complained multiple times to no avail. This is a place you want to stay if you want no rest.

It was an average hotel stay. I hate to highlight the “bad,” but our bedding had some stains, our trashcans didn’t have any liners in them, the shower’s shampoo holder that’s adhered to the wall came off while my daughter tried to pump some shampoo. And to top it off, the elevator broke. And we were staying on the fourth floor. I understand things happen, but the last straw was the elevator problem. I have a heart condition and taking the stairs was difficult.

Very comfortable

Overall it was a good stay. No A/C on in the lobby area and it was pretty warm.

Checknin waa pleasant. Beds were comfortable. Breakfast was yummy with plentybof room to sit.

The elevator went out on the last day