Alex Hotel & Spa

Explore Alex Hotel & Spa
9.0
Exceptional
From 806 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

8.8

Service and Facilites

9.4

Traveler Reviews Alex Hotel & Spa

Number of reviews per page
20
40
Top reviews
Gail
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They had a good breakfast buffet. I needed a chair in my room and the staff went out of their way to locate one for me.
Edward
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel has all up-to-date amenities, staff was extremely helpful and communicated easily in english which was a blessing as our French is not that good. Rooms are very tight but comfortable enough. Breakfast is appreciated as it allows you to get an early start to your day.
Debra
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room with the necessary amenities. Mathieu C. at reception was extremely helpful and always happy. He provided answers to all our questions, and gave suggestions as appropriate.
Harry
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Right across the street from the train station. Very clean, very friendly staff and excellent breakfast. I wouldn’t hesitate to stay here again.
Denis
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

From the outside you don’t know what to expect. When you pass the door, you find this little gem, great hospitality, nice clean rooms. Good breakfast. Across the St Charles tube station. Perfect for transport.
Melissa
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff member who greeted us at check in was great. Gave dinner recommendations. Convenient to train station. Clean.
Pui Ying
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

ÄWe stayed there just to catch the train in the next morning, as the hotel is directly located in front of the train station. But the quality was beyond our expectations - the rooms were located at the backyard of the property. So, we didn’t hear noise from the front street as we thought we would. The room was spotless, modern, with a good smell. Bed was comfortable . I think they pay attention to the details like other boutique hotels. The only thing would we hoped that the choice of food on the breakfast menu could be wider. Otherwise, a very comfortable stay.
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James
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great hotel, great room, great staff.
Kenneth
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Convenient hotel with great proximity to the train station. Room was clean and comfortable
Warren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very helpful desk clerk for our late check in, room was clean and inviting
LaToya
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The design of the room was different; creative, nice. The staff was friendly and conversational.
Patrick
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice hotel, close to train station and downtown. Only issue was the male staff in the bre
Gail
icon-with Partner
with Partner
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The reception staff were all very friendly,helpful and inviting. They stored our luggage on arrival as our room wasn't ready. (We arrived early) Breakfast was great, lots of options. Location is walkable to the city centre for restaurants and shopping. Our room was very clean and quiet even though we were facing the main street.
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David
icon-
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

I hate dirt room in the hotel.
Elsa
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Very clean room and bathroom , towels changed every day. Very friendly helpful staff on reception
Diann
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The staff was very friendly and helpful. Great recommendations for lunches and dinners. The hotel room was very clean and spacious for our needs. The hotel was in a great location. It was very close the train station and rental cars. Also there were several restaurants within walking distance. They do not have parking, but there is a garage that the car rentals are in that is public parking as well. This is a family owned hotel. The breakfast was great.
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Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Good value hotel near the train station. Buffet breakfast was decent, enough choice for vegans including almond milk on request, toast, beans, fruit salad, little jars of apple sauce and cinnamon stewed prunes which were delicious
Alan
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The room were large and very clean. Front desk personnel were very helpful.
Suzanne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very Convenient to train station.
Deo
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Room was smelly specially the toilet
Number of reviews per page
20
40