9.0
Exceptional
From 974 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

8.0

Service and Facilites

9.2

Traveler Reviews JW Marriott Houston Downtown

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful stay!
Scott
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Will definitely stay here again!
Tom
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall, good option and good experience. A few callouts: Blackout curtains are a fail. Doors are very squeaky in rooms/ between room sections and hard to be quiet if you want to be. Staff were often using elevators loading them with dirty dishes, laundry, etc when there are dedicated work elevators. Parking situation was a mess. Construction made it worse but an added hassle if you have a car. Staff were awesome. Very friendly and willing to go above and beyond.
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Denean
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Accommodating staff and excellent facilities
Magda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great Stay.
Capricia
icon-Business Family
Business Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Wonderful property and amenities. So many dining options in walking distance. The area is under construction in front of hotel but with one bag each, we were able to maneuver just fine. Top notch bartenders (Mike & Ike). Staff was on point with everything. I would choose this location again.
JOAQUIN
icon-Business
Business
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Si tienes oportunidad de hospedarte ahí, desaprovéchala. No hay relación precio-servicio. Definitivamente deben de mejorar en todo.
Jason
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great stay
Calley
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Perfect 10 out of 10 other than the pillows.
Kamira
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great service from the staff. My only thing I wish was that they had a pool. Even without, my stay was still a great experience.
Porchia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff was friendly, the convenient breakfast was delicious. The city view was everything and I absolutely loved the room/tub!!
Amy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Unbelievable hospitality
Jonathan L
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice
Brittany
icon-Business
Business
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Two of the nights there the hot water was not working
Juanita
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The location in a long walk from the garage/ vallet being on the 10th floor
Nicole
icon-Leisure
Leisure
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I paid good money to stay the weekend here and my room was next to a construction site.. Friday & Saturday the noise was ridiculous…
Esperanza
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

.
Anna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff are very welcoming and accommodating, rooms are lovely, and the hotel is in a good location.
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I
Verified traveler
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The hotel is very nice but it is currently under construction leaving the valet in a separate building on the 10th floor. The hotel was very clean. I did not care for anything in the restaurant.
Number of reviews per page
20
40