Muy buena atención . Excelente servicio

My wife and I had an absolutely amazing time at Biohotel and we highly recommend anyone reading this review to choose this hotel when visiting Usaquen in Colombia as this was our 5th time staying there. Our trip started out by being warmly greeted by Staff 1, the Guest Service Coordinator. In the reception area after checking in, Staff 2 took us to our room and made us feel ooh so welcome. Throughout our stay we were taken care of by Staff 3, 4 and 5. Staff 6 did everything from showing us how to properly use the cable television to assisting us with enjoying the amazing roof top Jacuzzi and cleaning our heating fan. Staff 4 guided us as to how to see the city and gave us directions to the beautiful and immaculate “Parroquia Nuestra Senora de Torcoroma” church and the Ara and Carulla supermarkets located nearby. In the mornings, we were taken care of by the dining manager Staff 7 and our attendants Staff 8, 9 and 10. The breakfast is delicious with a wide variety to choose from, from eggs, soup and food to fruit, pastry, bread and desserts. Walk with a coat though, it’s gets cold (typically 9 degrees Celsius) in the morning. Back in our room, Staff 11and Staff 12 kept our room clean and tidy. We had a fun time in the Spa with Staff 13, 14 and 15 located on the T floor. All in all, we had a wonderful time at Biohotel, it is safe, the staff are loving and caring, the rooms are spacious and clean with breath-taking views and it’s a 5-minute walk from the main city.

The room was very clean

A good location in Bogota that felt safe. The breakfast was amazing and the staff were all very friendly. Our room did not have any body wash or shampoo, and we asked multiple times but they were never filled. We also only had one towel in the room when we checked in, and had to ask for more for them to only give us one more.

Great breakfast and excellent staff,steam room, and Sauna was great, Hot tub was cold. Nice gym. Stay was good, could of been better if not for the multiple episodes of FOUL ODOR from the bathroom which the front desk was unable to resolve.

Everything was great!!!

Nice and relaxed place with pleasant staff and enjoyable amenities. Good breakfast buffet

The staff was very amigable and courteous. The location of the hotel was perfect; walking distance to Usaquen! The array of fruit selection was amazing; but the rest of the food was a bit bland; I guess because it’s an organic hotel! The waiters were excellent servers! However, it seemed we were given the least desirable room; it was next to the clearing room. Few times there was a horrible smell. We did ask 3 times for an upgrade as we were eligible due to our hotels.com level but it was not possible. The towels were limited and seemed old; the water karate didn’t work and window blinds were old and it took us awhile to figure them out! My husband and I travel to Colombia once or twice a year and have stayed in several hotels in Bogota. Biohotel Organics is are least favorite and it’s our first and last time staying there.

The entire staff, from reception, dining room, kitchen, and cleaning was welcoming, hospitable, & over the top kind and helpful in so many ways. A special thank you to Herman and the other kitchen staff. Several guests were there for medical procedures, and even the overhead shower could be changed for a sprayer if needed. The steam & sauna are a wonderful extra beyond the jacuzzi & gym. Breakfast & room service food was excellent. You'll miss them all when you leave.

My first time in Colombia solo, I arrived early and the great staff nade me feel welcome and have me a room early. I was able to catch a nap. When you enter this hotel there’s this luxury smell that makes you happy. Very clean hotel and centred to help the environment. The breakfast was the highlight of my stay as there was so many fresh fruit options I was in heaven. The server was amazing and spoke English. It is safe neighborhood and has a small supermarket called Ara 3 mins walk. The room is spotless, jacuzzi, sauna and steam room was a great addition. I would recommend to anyone! The only downside of this hotel is that it’s far from all tourist activities but Ubers were about 10-15$ cad each way. I’m glad I was able to use my uber app here I felt even safer. I booked through Expedia my tours and it was a great two days here.

10/10 HOTEL 5 star service. Everyone was extremely kind and helpful this entire stay. They made you feel welcomed and ensured everything was always perfect. The staff here was truly the best I will always stay at this hotel when I return. I highly recommend this hotel! Close to everything. Breakfast was great , top floor hot tub was a great add on , quick room service and always helping you with anything you need. thank you for an amazing stay!

Friendly staff and clean room. I know is Biohotel but the toilet didn’t work properly. Also they say 24hs room service but we found out there that wasn’t true.

I really enjoyed this hotel. I especially appreciated the amenities on the top floor, which include a whirlpool, sauna and steam rooms, a full gym, and a masseuse. The adjacent restaurant's breakfast buffet was authentic Columbian, and very good. The hotel is very clean, environmentally conscientious, and conveniently located to banks, stores, restaurants, a full grocery store, a mall, and the Usaquen expo market and parks. The staff is also very professional and accomodating, and patient with my poor Spanish. Highly recommend a stay at this hotel. MD Dec. 2025

It is a great breakfast

Great

Nice staff, clean, nice amenities

We had a wonderful time at Biohotel. Our trip started by being warmly and professionally greeted by Pilar the Guest Service Coordinator and Edwin. In the reception area, we were again warmly and politely greeted by Christian Monroy who took us to our room and made us feel ooh so welcome. Throughout our stay we were taken care of by Ramon and Joani, who treated us like family and we loved them as such. William did everything from showing us how to properly use our cable tv to helping us schedule the use of the amazing roof top Jacuzzi. Ramon guided us as to how to see the city and gave us directions to the immaculate “Parroquia Nuestra Senora de Torcoroma” church and the Ara and Carulla supermarkets located nearby. Joani always had a bright and warm smile and helped us with our room. In the mornings, we were taken care of by the dining manager Wilmar and the inspirational and witty attendants Hernan and Elbert. Breakfast is delicious with a wide variety from which to choose, from eggs, soup and food to fruit, pastry, bread and dessert. Walk with a coat though, it’s cold (9 degrees) in the mornings. In our room, Yesenia, Carmen and Liliana kept our space clean and tidy while we used the gym and treadmill located on the T floor. We had an amazing time at Biohotel, it is safe, the staff are loving and caring, the rooms are spacious and clean with breath-taking views and it’s a 5-minute walk from the main city. This is our fourth time visiting and will return when next we visit.

menu was hit or miss and inconsistent, but when it hit.. it was amazing

Great staying overall

Love the amenities - jacuzzi/hot pool, steam room, and sauna next to the gym on the top floor. Great breakfast each morning, with variety of fruits, spreads, warm dishes to choose from. Friendly service. Clean spacious rooms, 10 min walk to the heart of Usaquen.