Overall Ratings & Reviews Holidays Express Hotel

Smells very bad and noisy and poor service

Take it off Expedia website

It’s really bad location and the non friendly staff!

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1- this was not a 4 star hotel, but barely 2 star hotel 2- the air condition was blowing dust and small peices of dirt 3- the mattress was dirty and had spots on it, and the blanket was ripped 4- the food was not fresh, and the orange juice was colored water with orange color 5-the faust in the bathroom was leaking and every time I used it the water runs to the floor 6- A small area rug was so old and beat up and so the furniture

Didn't like anything ,veey bad dirty hotel.,food is not good and staff is rude in brief i will never repeat

Very old property, shady rooms, seems not renowned since last 30 yrs. Poor lighting into the rooms. No one understands English, asking something from room service is a big challenge. No proper house keeping, no-one cleans the room until you ask for, no tags for laundry, clean etc. No electric kettle or iron into the rooms.

Very good

Nice place to stay in. Nice staff. Clean place. All the staff were helpful.

After a late check in at 3:15 while i arrived at 2:25 i get my room with no towels, second day they only put 1 set of towel, where we were 2 persons. Not so clean the room is with no view, the hotel under construction. I feel bad in this time

location was great, food not bad .. great price

Don't stay there, so dirty

Strategy location. Restaurant,shopping,hospital and supermarket all near this hotel you don't have to take transportation you can walk to it.

Very dirty. Rude unhelpful staff. They will deny having the "Expedia reservation on their system" and will hold your passport to get your money. It's barely a one- star hotel. Plus it's overpriced! If you were unlucky enough like me you'll get to know why.

After I booked through Expedia, I confirmed my booking with the hotel. Yet, upon check in, the clerk denied to have the booking on "the system". I showed him the booking confirmation from Expedia, the itinerary and the receipt, still he denied it. He refused to check me in before I surrender my passport for him to hold it until"after the system shows my booking". This was after he checked my passport and took a copy of it. I of course suspected that it's an attempt to blackmail me and ask for money, after he holds my passport and refuses to release it. I refused. I was forced to go roam the streets looking for a free room in another hotel!! The hotel is very dirty. Imagine how the rooms would look if the reception area is dirty!

So I arrived to Cairo from my flight around 2am. We got to the hotel around 3:45am. When we got there a man was standing outside, he approached us and told us we couldnt enter the hotel, my husband asked him why, he said check ins where done, funny thing is that my husband had called 4 hours prior to our arrival. My husband then argued and said he was going in and informed the guy he had called earlier, letting them know that we were going to check in late. after argueing for a few minutes he let us in. The receptionist greater us and we gave him all of our the information to check in. The receptionist then tells my husband that we were getting 2 double bed when my husband had specifically asked for a queen bed. We ended up waiting for 1 hr for a queen bed room, shouldnt they had our room ready? well they didnt. The room was disgusting!! it was soo dirty, the floor had hairs, the bed had hair, hairs all over! i wipped the bathroom with sanitizing wipes, luckily i carried them with me, the bathroom was even worse, by the looks of it someone had just left the room, there were cigarette buds inside the toilet. Overall horrible experience here... I was expecting a 5 star hotel here, for obvious reasons, Just something clean...

Very bad stay and i will not deal with this hotel anymore

Nice area specially at night, many cafes and resturants. Th hotel is clean, staff are nice and helpful.

It was acceptable, the price was very resonable.

Acceptable hotel near to Nile river. The services is very poor. I think this hotel shoul be 1 or 2 stars.