Overall Ratings & Reviews Hotel Turquesa Maya

Good 👍

I use the hotel just as a stop on my way to my final destination as it is midpoint on a long drive.

Best place to stay in town.

Es un lugar tranquilo, ideal para el descanso. Hay un solo detalle que no han corregido, y es que las toallas dejan mucho que desear. Saludos.

The pictures of the hotel do not accurately represent the hotel. The pictures look they are from several years ago. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. The description of the hotel says restaurant onsite, how we there is no longer a restaurant onsite. The mattresses were old broken and uncomfortable. The kitchenette only included a sink and counter. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. There was no hot water for the showers at night. The hotel is in a good convenient location and has decent wifi.

Room was spacious

Limited parking spaces. Reception not as friendly.

Not good but no other choices

The staff at this hotel were great. The receptionist was very helpful and really cared to make sure all of my needs were met during my stay. Will definitely stay here again in the future.

I liked that the hotel had a parking area, a restaurant and was easy to find using google maps. Staff are very friendly and helpful.

Inexpensive very friendly staff and very clean!

The hotel door was locked when we arrived. We had to asking the villagers around with very limited Spanish. No one knew where he was about and when he would be back. There was no phone number provided either. After an hour the owner showed up. He was all smiling. The room and bedding were very clean. But the shower water was only tiny drippings.

Your basic, cheap Mexican hotel. Outside the center of town, dogs bark at night, trucks rumble by, birds chirp loudly in the morning. The greens and yellows of Mexican rooms. Slow Wi-Fi, breakfast not available because chef didn’t show up. Beats sleeping in your car along the side of the road 307 at night.

Convenient stop on the road between Bacalar and Tulum. No problem to check in late at night. Parking was available for free right in front of our room.

This place is horrible Full of roaches!!!!! Must take a pets control to this property ASAP.

The young lady at the front went above and beyond to make us feel comfortable we were so hungry and she went above and beyond to get us food!!!

Staff was very friendly and the hotel room was clean. The hotel seemed to be located in a quet part of the town. We would stay here again when passing through the area.

Great value for your money. AC was working and the availability of channels was good. The internet was slow or will not work well as I was on the third floor. Staff was very friendly. The hotel is about a kilometer from downtown area so it helped that I had a car.

stay was great, only stayed one night and will stay there again

Conveniently located while crossing the Yucatán