Overall Ratings & Reviews Soluxe Cairo Hotel

SAFE DOOR WOULD NOT OPEN. TOOK ALL DAY TO FIX. HALL LIGHTS ARE ONLY ON IN AFTERNOON. TRY OPENING DOOR WHEN YOU CANNOT SEE DOOR. POOL LOUNGE CHAIRS DID NOT HAVE CUSHIONS.LOUNGED ON WOODEN SLATS. LOCATION REMOTE, COULD NOT GO OUT AT NIGHT WITHOUT CALLING TAXI.ONLY HOTEL IN THE WORLD THAT I HAVE STAYED IN THAT SERVED INSTANT COFFEE. HAD 4 DAYS LAUNDRY DONE. COST $ 56.00 AMERICAN DOLLARS. WAY OVERPRICED. WOULD NEVER STAY HERE AGAIN

Most of the Staff unfriendly, western culture not catered for, ripped off trying to change money from sterling to egp. This hotel needs management and people skills. Hotel was virtually empty so god knows what it'd be like if full?

My fiancé and I had a lovely stay at the Soluxe Cairo hotel. They've very attentive staff make your stay very comfortable...

3 stars hotel not more

Booked a one night stay but they told me otherwise. Difficult time finding the location and no one answering the phone at hotel to help

If you are expecting a nice hotel, you will be terribly disappointed. This is a Chinese hotel which caters specifically to Chinese visitors. Standard facilities like coffee in the room (or indeed, in the hotel), food that isn't Chinese, toiletries etc. are nonexistent. Chinese ambient music plays constantly. There are barely any in-house services or amenities, except (most notably) the pool. The little available food is absolutely awful, and I'm not even fussy. And the corridors are always dark because the lights are kept off, presumably to save money. In fact, the lights everywhere (except the reception area) are dim LEDs, and the entire atmosphere is quite depressing and dingy. That said, this is an inexpensive hotel. The sheets were clean, it's safe, quiet and close to the pyramids in Giza. Room WiFi was sound. The staff are lovely and quite helpful. While completely unimpressed, I felt like I got my money's worth from my stay. If you are looking for an affordable and basic place, Soluxe Cairo works well. If you'd like anything more, I'd recommend you look elsewhere.

Good hotel, i enjoyed staying there, helpful stuff , calm area and safe car parking

Quiet hotel,, great swimming pool, friendly staff.

nice place but lack of food choices and expensive

Stayed 3 nights with friends, the staff are friendly & cooperative, the pool view day / night is very nice. Clean, quiet & spacious rooms & its reasonably priced. On the down side, arrived at the hotel entrance & nobody bothered to help me with my Luggage, at night around midnight they turn all the lights off around the pool & the hotel buildings which makes it very difficult to walk or see your way around if you are going out or in the hotel at night.

Great Hotel close to the Giza Pyramids

Great Hotel close to the Giza Pyramids

Despite some issues with Un-Married Couples sharing the same room, our stay was excellent in this hotel. Great Breakfast Buffet (International & Chinese), the rooms were very spacious and clean, high end Modern Designs, Excellent friendly service by the staff, specially the room cleaning. Special thanks to Anni the GM there, who explained to us that we had to book TWO different rooms, due to strict Local Laws that prevented us to share one room as a couple. Although the stay was a bit pricey for us, we would definitely go back again. We suggest to all couples planning to stay in Egypt to get married before they do, so they can share one room, as this problem will face them in most hotels in Egypt as I learned. Would Definitely recommend this hotel to others.

We had an excellent stay at the hotel.We stayed in the hotel for 10 days.staff was very helpful and cooperative. However, it would be giod if they provide water bottles, tea and coffee sachets everyday.

It seemed like the hotel is on the verge of going under. From dim lightbulbs in the rooms to turning the lights off in the hallways. The breakfast was not acceptable at all. The staff were friendly, but they made us change rooms half way through our stay (21 nights) because of scheduled maintenance. But didn't upgrade our room. it was a huge inconvenience because we had there weeks worth of "stuff" to pack up. We wound up leaving early.

Single female traveller. I hired a driver to show me around Cairo.

Entertainment is very weak. No animation team. No Music around the swimming pool. Meals at the restaurant are very expensive. Its location is far from restaurants. No H.B or full board available. Swimming pool is not clean enough.

As usual this hotel was great and the staff looked after my every need. It was not the first time I have stayed and it certainly will not be the last. I look forward to staying at Soluxe again soon.

The hotel is nice, though as the title suggests, it's not a 4 star hotel in my opinion. The location is close to the pyramids but to be fair, everything is still quite a distance so even getting to such locations is long, so be prepared for long journeys back and forth to the hotel if you plan to visit attractions surrounding. Also the taxi's find it difficult to locate this hotel. On face value it looks plush. Staff are friendly and helpful. Our room was a good size and clean. Though there were small details I noticed such as a loose floor tile and the doors squeaking constantly when opening and closing which after even 1 day became annoying. We had breakfast included which to be honest I only added because it would have been a hassle to find food for the morning considering the hotel was distant from any where to really eat out. And having said that the breakfast wasn't really nice either. We just made do. They had a nice pool, which we didn't use though it looked nice. Apparently there was a gym too though I didn't see it anywhere. They had a roof top view from which you could see the pyramids which was a nice feature. We didn't have lunch or dinner there so I can't comment on that really. But overall is a nice hotel, however the price doesn't really justify the quality for sure in that it's much to expensive (in my opinion of course).

Excellent service and friendly stuff the breakfast was v.good with Varity of Chinese food and international food