8.6
Very Good
From 159 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.0

Service and Facilites

8.8

Traveler Reviews Hotel Ilan

Number of reviews per page
20
40
Top reviews
Katherine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent breakfast above all expectations, location in historic Jewish quarters in a historic building of old Yeshiva school, close to Old Town
Judith
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I would like to thank the staff for their kindness and helpfulness in every respect- they sorted out an early check-in for me on my arrival day, they helped me with my luggage down the steps and went out of their way to make me welcome. The amenities of the hotel are basically good- a spacious room with a nice big desk and a good shower. However, the rooms are dated- room got very hot and seemed to need air-conditioning even when weather outside was not hot. I had to ask for the wash-basin to be unblocked. The chrome tap was corroded and didn't gleam. The carpet was old and shabby - not sure when it had last been cleaned. Good internet connection, but room didn't have up-to-date electrics, such as USB sockets. The breakfast was ample and delicious. The location at the top of Lubartowska is far from the historic centre- a 20 minute walk. Had to take an Uber to get back late at night. The hotel is within the historic Lublin Yeshiva and is used by many Jewish groups . It is the only location in Lublin where it is possible to obtain kosher food. So the hotel is performing an important function. Some rooms are currently being updated. It would be good if funds permitted a more general upgrade.
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Martha
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It is a really nice place to stay, the hotel is huge and the rooms were really big as well. The breakfast had a good selection and was very quiet so there felt no need to rush and there was a lovely variety of fresh food. In the evening it got quite loud from families running around the corridors but once it hit 23:00 it got quiet again. The hotel is also in a good location , not in the centre of the old town but a ten minute walk that allows you to see a bit more of Lublin. Personally I didn’t have a car, but there were car parking spaces available as well as a lift and entrance for disabled guests.
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marvin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Old world setting. Large rooms. Good location!
Zdzislaw
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Big room and good breakfast
alex
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The food in their restaurant was one of the worst food! Wasn't what was described on the menu. They just shrug when i told them about the inedible food. Key card doesn't work the morning of checkout. We went to take our luggages down to the car and couldn't get back into the room before the checkout time is up. The slowest elevator, if the elevator is at the ground level you will have to wait about 5 minutes for it to get up to you and if you missed it by 1 floor it could easily takes 10 minutes!!!
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Dan
icon-Business
Business
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Clean, high standards
Boruch
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

A
Anna
icon-with Partner
with Partner
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Had a fantastic stay here, the staff are polite and helpful. There is a lot of history with this hotel as with Lublin itself
Malgorzata
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Highly recommend.
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

This hotel has character, well furnished ,very nice comfortable bed , warm, amazing buffet breakfast ,staff are great ,water in the shower was a bit hit and miss ,not always warm ,10 minutes walk to the old town ,a fridge in the room and this pace would be a 10 for me
Lina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Дуже затишний готель. Відчувається що ремонт вже не свіжий і трохи потертий, але все чистенько і за свої гроші хороший варіант. Увесь персонам дуже приємний і привітний. Дуже сподобався сніданок. Бабуля сказала сфоткай мене покажу подругам як ми шикарно снідаємо.
Tedy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

The opportunity to be on the historic Chachmei Lublin Yeshiva and pray there was terrific.
Edward
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

It's been the best hotel experience in Poland over the past month. We are delighted.
Steve
icon-Leisure
Leisure
4.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Definitely not a 4* hotel - more like a 2* - lovely building and clean room, but stained, patched carpets, an air conditioner that didn't cool the room (in a heatwave), and you had to specifically request the controller. Generally poor facilities. Apart from the very nice man on check in, the staff didn't seem interested at all - lady when I checked out didn't even interrupt her phone call. Breakfast staff didn't seen to be trained at all - 'hot' items were left to go cold and with no burner under the trays, bread and milk ran out and not replaced, staff disappeared. This is very surprising in Poland where hotel staff are generally outstanding.
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James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Pleasant and comfortable old fashioned hotel. Great breakfast and polite staff.
Moshe
icon-with Partner
with Partner
8.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

The location was good, service of the team was friendly and the room was quite and comfortable. There were three issues that need fixing. The shower tab was broken, the arm of the single chair was broken and the sofa has problems on one side.
Dan
2.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

This is a 2*, not a 4* hotel. The rating is misleading, I would have never booked it it it was properly rated. There was no fridge inside the room. We had to go down to the reception, because the phone in the room didn’t work, to ask for one, which was at least brought fast, empty and of course not cold. The room had A/C, but not remote control, which was kept at the reception. You have to ask for it. There was no light on the second floor, so when we returned from the city, we had to walk in the dark from the elevator to the room. It took two days to have the lights fixed. The safe in the room didn’t work. We were promised to be fixed, but it wasn’t. The room wasn’t clean, the only thing the cleaning stuff did during our 3 days stay was to empty once the garbage bags. The pillows should be changed, are very used. The bathroom OK. The breakfast was good. The stuff at the reception was pleasant. The rest is terrible. The sidewalk in front of the hotel’s wall was very dirty, it looked like it wasn’t clean in ages.
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gerald
icon-
8.0
/10
Reviewed 269 week(s) ago

Hotels.com verified review

very pleasant stay.
Verified traveler
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 274 week(s) ago

Expedia Group verified review

Overall very nice.
Number of reviews per page
20
40