My Story Hotel Ouro

Explore My Story Hotel Ouro
8.8
Very Good
From 824 reviews
Cleanliness

9.4

Room Comfort

8.2

Location

10.0

Service and Facilites

9.2

Traveler Reviews My Story Hotel Ouro

Number of reviews per page
20
40
Top reviews
Alan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel was a charming place to stay with kids. We got the pair of adjacent rooms with high ceilings and surprising amounts of natural light. We put out two sub-10 kids in one, while my wife and I stayed in the other, as they are connected by a small foyer. It worked about as well as any room has when traveling as a family in Europe. A+ choice. We had lovely nearby restaurants, easy access to the 28E trolley and a few easy "grab and go" options, including options at the location. In a sea of relatively soulless hotels, this is one with a little personality, in a very good way. Strongly recommend.
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Yevgeniy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A very clean room and excellent breakfast selections.
Aaron
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed here in two rooms with our adult children. Very cold AC, clean rooms, friendly staff and convenient location for exploring Lisbon. Our bed was lumpy and uncomfortable, it may need to be rotated or replaced. Overall I would recommend this hotel
Rosalind
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, staff are very helpful, hotel is in perfect location. We had a great stay. I will definitely recommend staying here.
Stanley
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property's location was excellent.
Jennifer Campbell
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All was great, nearby to all the major shops and transportation. We loved being walking distance to the water. Two things that could have been better. The room maid service was just ok. I felt the floors weren’t always cleaned. Secondary, the breakfast space was tight!
marilyn
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This is a chic hotel new and modern. The breakfast was ok but not great. No eggs to order included. But they have good scramble and boiled eggs amongst other things. The only negative I found was the the rooms are tiny. There is room for two legs all around the double bed/full size bed I selected. The air condition is great for those traveling in the room. I probably will not stay here again because the room was really small. No room for anything. No closet, no drawers. All other things were good, safe, voice maker and mini bar.
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Marcel
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Location location. Nothing else
Janet
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

An exceptional and charming hotel! It is perfectly located near the train station, shops, restaurants, river square, trams, etc. The hotel staff are friendly (all of them!) and helpful. They willingly kept our luggage until our room was ready, answered questions about transportation and the neighbourhood. The breakfast has healthy choices and lots of variety - eggs, fresh pasteries, juices, cheeses, coffee etc. The rooms are clean, spacious (for Europe), and quiet even with a balcony. The balcony is awesome for fresh air and views. I highly recommend this hotel - it is perfect for a few days exploring Lisbon!
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So Mei
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room Comfortable Love the twin room, my parents had their own bathroom, and I have my own bathroom.
Paul Andre
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hôtel très bien situé. Propre, bien insonorisé, personnel très gentil.
Nancy
icon-with Friends
with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Outstanding staff who were extremely courteous, helpful and welcoming! Wonderful breakfast! Fantastic shower!
victor
icon-Family
Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Stayed for 5 nights, the room were very clean. Great bakery across the street. In the center of everything. 2 min walk from the subway.
Darren
icon-Family
Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Centrally located, everything you need within a short walk. Sound proofing was brilliant as slept really well. Rooms were cleaned daily and staff were helpful.
SEONKYU
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

All Staffs are very nice and willing to help their guest. Loved to stay in this hotel and all core travel spots are very close to go.
kalea
icon-Leisure
Leisure
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Room was clean, staff seemed very young and a bit unproffesional. Flies in room as well. Location was decent.
Kim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great location and friendly staff. The area near the hotel is very busy but the room was quiet. Great location to walk to the major attractions.
Jerri
icon-
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Was only there for one day and night after a retreat in the national park. It was the perfect transition to civilization and prep for the plane trip home. Peaceful. Lovely.
Rhian
icon-with Partner
with Partner
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Reception staff friendly and welcoming. Cleaning staff friendly, polite and did a good job. Staff at breakfast looked sullen and unhappy. Did not like drinks in coffee machine. I would swap the coffee machine for cafettiere and include decaff coffee even if it’s just sachets plus choice of tea bags and provide hot water.
Milene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Wonderful place, clean, modern, and right in the downtown area, near shopping, plenty of great dining options but still quiet enough for a good night sleep
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