AC was making a noise. AC is needed to be fixed. There was no check-in counter and we have to go the group hotel near by. That would be nice if we get notice about check-in procedure from the property before arrival. I realized later that on hotels.com property information specifys about it. Otherwise, great location, nice amenity.

Great location with short walk to the metro. We stayed with two kids and were very comfortable. Staff at Hotel Claris were AMAZING. Would definitely stay here again.

Property was beautiful and just the right size for our family. The service from the hotel was excellent! I would stay there again.

Recommend

TVS not working Internet very poor or not working at all

The Hotel was nice, bus most of all, the frontdesk and other employees were so nice and helpful while we were staying. Great place to stay for family!!!

The apartment was clean and spacious, the surrounding area offered plenty of options for food shopping, and the access to the nearby pool was a lovely addition.

, great kitchen with Loved the apartment- clean and modern. Beautiful space and the location was wonderful. You have to go to hotel at the corner to get checked in, but that was very easy. There is a nice sized elevator (for Europe). The bedroom was at the back of the apartment and was much quieter than the living room that is on the street side.

Would have preferred clearer check instructions. Staff helpful. Pool is a cooling tub not swimmable but worth the views!

Close to everything! Right next to the busiest shopping road and plaza Catalunya

we loved our stay in this wonderful property.

Very good location, close to many attractions, metro station, train station, shopping and many good restaurants. The apartment 2 Bed 2 Bathroom with kitchen, comfortable and clean. The building is old but nicely remodeled. The bathrooms need some repair work but didn't bother us much. Overall very happy with this apartment and will consider it first if come to Barcelona again.

Good location. Great dining options around the area. The apartment is in poor condition. Requires serios renovation. Extremely noisy can not sleep. Very old apartment. Kitchen is old too. Not going back there. Get a hotel room for the same price you'll be in much more luxurious place

Really nice apt in a wonderful location. Seconds for the best shopping and sites in Barcelona.

The living room and bedrooms were nicely furnished with a comfortable convertible sofa bed in the living room. The kitchen lacked few necessary items such as tea kettle, cutting board or a kitchen knife. So cooking wasn’t really an option. The worst was the bathroom though. It did not have a heating or ventilation, so the bathroom becomes a sauna after each use.

really homey ,highly recommend. the hotel is walkable to most of the attractions.many restaurants arond the area .nice neighborhood.

El piso es bastante grande, bien ubicado, muy fácil de hacer el check in, viene full equipado. Tuvimos una muy grata experiencia.

Location great, friendly check-in process

Very nice apartment in a great part of town, close to shops and restaurants. Check in was at Claris Hotel across the street(since there’s no front desk at the apartments) however no details were sent prior to check-in. The apartment was well equipped, clean with great bedding. We were a bit unhappy with the management, we had contacted them 48 hrs prior to our arrival, asking them to cancel our first night stay since were unable to get to Barcelona due to the France train strikes. The supervisor was not very sympathetic or accommodating and ultimately hung up on us. Not very profession!

On check in we were given Apt 1A. This room is not habitable. The sofa in the main room has no arms or back. It is a padded bench offering no comfort. The showers in both bathrooms pour water on the floor with no way of preventing it. A mouldy smell filled the en suite bathroom, likely as a result. The front door does not seal and the interior of the apartment can be seen and heard from the hallway. After much consternation and discussion with the front desk manager, including threatening to leave, we were finally re-assigned Apt 2A which was acceptable. During the discussion I was lied to by the front desk staff twice. I was first told that there were no other rooms available (which of course there were) and then that the padded seating in all the apartments had no back or arms (not only did 2A have a proper sofa, but the ad on Expedia shows it). Although the new room was an improvement, it was in real need of updating as well. The furniture was worn, walls needed painting, many lights were were non-functional. The room change took up a significant portion of our day necessitating re-packing, moving and being present at 3 PM. We were not offered any compensation for our trouble. Not a good reflection of Derby Hotels.