The staff were friendly, however, there were many cockroaches and bugs in the room, and the air conditioning was weak and didn't cool properly. My room had a glass view, so it got very hot inside; even with the fan, it got hotter. The condenser unit was right outside, so there was a constant humming noise all day and night. But the positive point is that it's in the city center!

The room was dimly lit and the furniture was a bit old and dirty.

The staff were very enthusiastic and attentive.

Reasonable price, helpful and enthusiastic staff.

The room was quite small, the price wasn't cheap, and the hygiene smelled bad.

Convenient location, cheerful, enthusiastic, and friendly staff, and a decent room.

Overall, this hotel offers a very pleasant stay experience with clean rooms, a quiet atmosphere, and attentive staff, making it well worth the price.

Everything was fine, except there was no parking. If you wanted to park, you had to walk a long distance, which was inconvenient (parking in front of the hotel was restricted during certain hours).

The staff are friendly to customers.

I lost some items while staying at the Brown Bean Hotel in Da Nang. I don't mind the value of the lost items, but a hotel in the city center acting dishonestly, being evasive, and not providing any clear explanation for me leaving my belongings behind and losing them. They repeatedly dragged out the process, and refused to provide footage from multiple camera angles I requested as proof, deliberately withholding clear shots from areas like the elevator and reception. It's clear they intentionally tried to cover up the incident.

Affordable price, close to the airport. All amenities are readily available nearby.

The room was okay, and the staff were friendly.

The staff were incredibly lovely, from the receptionists to the technicians and housekeeping staff. The location is extremely convenient.

The room was small and old, the air conditioning was so bad that we had to use a fan instead. The bathroom smelled bad. The bedsheets were so dirty that we called staff three times and each time we got the same dirty ones. Overall, I felt misled because there were many old views or I bought a view without knowing.

The hotel was pretty good. The hotel staff took very good care of the guests. However, the rooms weren't very soundproof.

The room was quite nice. The reception staff were also very lovely. The hotel staff took very good care of the guests.

It's okay, it's right in the city center so there are lots of places to have fun :v It's good.

It's fine just to have a place to sleep, but the hotel lacks space, is a bit run-down, doesn't soundproof, etc.

The staff were friendly and helpful.

The room wasn't soundproof, the bedsheets and pillows were a bit dirty, and the floor was dusty.