8.3
Very Good
From 384 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.9

Location

8.6

Service and Facilites

8.2

People often mention about Brown Bean Hotel
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Soundproof (5)
Room Space (4)
Distance to City Center (3)
Surroundings (3)
Staff Friendliness (3)
Ambiance (3)
Accessibility (2)
Bedroom (2)
Family Friendly (1)
Wifi (1)
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Traveler Reviews Brown Bean Hotel

Number of reviews per page
20
40
Customer reviews
V***u
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5.7
/10
Reviewed 4 day(s) ago
- 2-star hotel but no parking space, asked receptionist where to park, they just sat there and pointed, didn't know where to park (I'm a provincial guest) - No free drinks, everything is in the fridge (must pay extra if drinking) - Room soundproofing is extremely bad, very noisy.
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Đỗ Trần P. T.
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Staycation
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9.4
/10
Reviewed 1 week(s) ago
verytttokkk the soundproofing of the room is a bit poor! People walking outside can hear the sound of slippers 🥹 otherwise it's okkk the staff is friendly and cute the hotel is also very nice the air conditioner is very cold. In the morning there will be staff to clean the room very well if you give me a tip I will still stay here
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Tuấn T.
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10.0
/10
Reviewed 7 week(s) ago
Great friendly location close to the center
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H***h
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Staycation
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9.1
/10
Reviewed 10 week(s) ago
I ordered it for my sister so I don't know how it is, but it seems okay. I went up to see it and it was cool, clean and airy.
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2 people find it helpful
Tran
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Business
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7.4
/10
Reviewed 13 week(s) ago
Very ok next time will come here because it is very beautiful
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1 people find it helpful
Accommodation's Reply
10 May 2025
"Thank you so much for the compliment! Glad to know you enjoyed your stay and had a great experience. We look forward to seeing you again!"
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kubi p.
icon-Staycation
Staycation
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6.4
/10
Reviewed 17 week(s) ago
Poor soundproofing, the female cleaning staff makes a lot of noise in the next room and talks very loudly, have stayed many times but now it's bad
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2 people find it helpful
Accommodation's Reply
05 Apr 2025
Dear Guest, First of all, we would like to sincerely apologize for your experience this time not being as expected. We are sorry to hear that the soundproofing and noise from cleaning the room affected your comfort. We have noted your feedback and will work with the housekeeping department immediately to correct the working process, especially to limit noise and keep guests quiet during their stay. The hotel always appreciates your trust and your return visits. We hope that we will have the opportunity to serve you better in the future. Sincerely,
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BUI T. K. V.
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10.0
/10
Reviewed 25 week(s) ago
I have stayed here many times, the room is ok
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2 people find it helpful
N***c
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Business
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8.7
/10
Reviewed 36 week(s) ago
Staff is enthusiastic and friendly. Reasonable price. Small room, very bad soundproofing, bathroom smells a bit. Hard mattress, low pillow, hard to sleep
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4 people find it helpful
V***g
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10.0
/10
Reviewed 39 week(s) ago
hotel in Helio area, friendly staff. Around many local eateries and drinks. Clean rooms. Lockers available.
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3 people find it helpful
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Nguyen T. H. N.
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8.3
/10
Reviewed 41 week(s) ago
The hotel is okay, cheap price suitable for the quality
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6 people find it helpful
T***i
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8.8
/10
Reviewed 49 week(s) ago
Good, near the center, convenient to travel
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2 people find it helpful
F***N
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5.4
/10
Reviewed 56 week(s) ago
So much mosquito all night and it was small box to sleep and mattress in the box wasn't good.
2 people find it helpful
L***e
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Staycation
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6.6
/10
Reviewed 59 week(s) ago
I've stayed in a dorm room before, but the layout of the dorm room is quite mysterious. I slept on the 2nd floor, inside, it felt like a matchbox, probably only suitable for sleeping, but if you don't want to be hot, you should sleep with the curtains open. go out. What I like is that it's quite quiet, people are extremely aware. But if I were to go back, I probably wouldn't.
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3 people find it helpful
Cuong C.
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6.5
/10
Reviewed 62 week(s) ago
Friendly staff but old and humid hotel
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5 people find it helpful
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HIEN
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Staycation
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9.4
/10
Reviewed 62 week(s) ago
The room is clean, comfortable and fully equipped. The room is a bit small. But compared to the price, it is reasonable. I can't ask for anything more.
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2 people find it helpful
Cường Đ. Q.
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Business
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5.7
/10
Reviewed 63 week(s) ago
The room was too stuffy, and what I was most dissatisfied with was the extremely poor soundproofing. Even if the next room turned on a switch or opened a door, I could hear it very clearly. I have an important exam tomorrow but I couldn't sleep all night because the soundproofing was so poor. A really bad experience.
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4 people find it helpful
Dien D.
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8.5
/10
Reviewed 64 week(s) ago
khách sạn đẹp, nhân viên thân thiện
4 people find it helpful
Vong H. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Very good hotel in Helio area, many dining areas around and friendly hotel staff.
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2 people find it helpful
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Hong P.
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9.4
/10
Reviewed 65 week(s) ago
Brown Bean là nơi thân quen của mình, các bạn Lễ tân ở đây rất vui vẻ nhiệt tình, các cô buồng phòng cũng vậy luôn, phòng mát mẻ, sạch, yên tĩnh, giá giường dorm phòng tập thể có lẽ là rẻ nhất Đà Nẵng so với chất lượng này.
2 people find it helpful
Phan H. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 72 week(s) ago
Tôi nghỉ 2 đêm ở khách sạn, phòng có giường đôi + toalet riêng tuy nhiên khá chật và bí do không có cửa sổ. Các khách lưu trú ở bên cạnh cũng chạy ầm ĩ ngoài hành lang tuy nhiên không có vấn đề gì lắm. Tôi hy vọng khách sạn sẽ thiết kế và trang bị lại tốt hơn. Ngoài ra khách sạn cũng dễ tiếp cận, lễ tân phục vụ rất tốt.
1 people find it helpful
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