Location is good. Walking distance from MTR station, bus station, and Temple Street Night Market. Good Wi-Fi. No toothbrush in the bathroom. Shower gel and towel provided. FYI, for bidet-dependent people, I think this hotel is not for you unless you bring your own portable ones.

The hotel is clean, spacious, and comfortable. I stayed here for 4 nights.

Very good hotel. For a 3 star class hotel, it is very good, clean, comfortable, good location. Anyway, it's really okay 👍.

Great value. Excellent location and very accommodating staff. Place was clean and made for a pleasant short HK trip.

Refrigerator has a bad smell and sometimes hot water isn’t work.

The staff is terrible when dealing with the service nature. No smiling Go to check in like to ask for a free stay With a facial expression when requesting a bag The luggage storage is poor. There is no organized storage. Take the bag to store in the storage room Time to take, must go by yourself. No help at all, the room is ok but the floor is very dirty, dusty, the room doesn't sound. The lobby has 2 sofas. Called to have to play a musical chair ever. The school traveled quite difficult, even in the Jordan Road. The nearest station is the Orange Line Skytrain, which is an express bus. The advantage is that the neighborhood is delicious and easy to find. People shop Price is not expensive compared to other districts. But for the rest of the stay here Private to Hong Kong quite often Change to different places It is considered the worst service that has ever been completed.

Thanks for west hotel, very clean, I am so happy, great place.

Good hotel and easy to reach, strategic location. I’ve rent family room, there are cozy but small bathroom and beds are hard.

It's great to stay here. The rooms are spacious, clean and the location is very close to the MTR station and shopping and culinary places. Moreover, purchases through Traveloka make it very easy to check-in and the price is very cheap. Thanks Traveloka

Sleeping on the bed was like sleeping on a wooden plank. The pillow was flat too. Room was quite run down.

Good location, near to go MTR station but hotel services is average, room too small

Bed room and bath room are big enough. Bed is rather hard. Even a non smoking room but blanket or bed sheet has cigarette smell. Location is good ,just about 300m. from Exit A Austin station. If you get negotiated price, This hotel is good for you.

Pros: great service, accommodating staff, excellent location, accessible to mtr, many good food around the area, bigger rooms, everyday cleaning. Nice blanket and pillow. Cons: super hard bed, floor carpet need to change. Shower enclosure too small, no volt for valuable things. Over all stay pleasurable, will return and refer to our friends.

Location ok, very close to austin road MRT entry (pink line), but if you need the red line, you need to walk to jordan station for 10-15 minutes. The bed is very hard and shower room is very small.

Worth of money, very clean, room is big, good customer service, convenient location near MRT. Unfortunately the bed is hard, need standby tower put on top. I will come up again.

Average, location good and near austin MRT station

I like the West hotel location.

Easy dibjangkau his hotel from austin mtr station. Just to get his way so long austin mtr