Overall Ratings & Reviews Hotel Cervantino

Friendly staff

The reception was very rude Area was noisy

Close to downtown.

It was a good experience

no hot water for shower.

The staff is excellent

Todo es bueno todo está muy bien es un buen hotel

No hot water. Extremely hot. Hidden charges. Let people shout in the common area until 1 am. Little food nearby. Overpriced for what you get.

Quit, shopping close, nice staff

Friendly, helpful. Ask for AC if you want it.

Decent and cheap place to stay. Most rooms have no air conditioner or hot water. Air is almost a must in Tapachula. If you want air and hot water, send them a message through the app and they will put you in a room with those.

I was expecting a room with AC working. It was just a fan. It was rated 4stars and It was my idea of 4 stars hotel.

It was clean. Safe and is in a good location for walking

Excelente experiencia, atencion rápida y muy cordial, con reglas que se cumplen estrictamente para el descanso de uno

I arrived after an eleven hour night bus ride from Huatulco at 6am. I was only hoping to be able to sit in reception until daylight then leave my backpack until checkin but Ricardo on reception said my room was available and I could checkin immediately. Fantastic and a superb example of customer service. Pure delight: a shower and clean clothes. All the staff were friendly. Don't expect luxury but for the price this is a top choice. Really quiet too.

Excelente service

Very friendly staff and clean rooms. 24 hour security was really nice to have.

Friendly staff, 24 hour security, cheap snacks, room with cable tv

Great customer service and clean facilities in good condition

Good service and great ac in the rooms