Everything was great.

Hotel is in a great location - staff was friendly and welcoming upon arrival and when we had questions. Room was clean, and quiet at night, and AC was nice to cool down the room after the sun warmed it up during the day. Bed was comfortable. It took 3 days to get more towels (we asked by email, and in person twice)- we had a small child with us and didn't have enough for all guests. The elevator was broken the entire time we were there and we had to carry a toddler and stroller up and down 4 flights of stairs for 5 days - not ideal, a bit treacherous, in fact. If you need an elevator, a more modern accommodation may be worth exploring.

Great location, and beautiful room. Soaps sadly not replenished with cleaning.

Good location, but that's where the positives end. We specifically chose this hotel because an elevator was listed as a key amenity. Unfortunately, it was out of order throughout our stay. After looking at previous reviews, it appears the elevator has been out of service for at least a month, which is disappointing for a feature they are still actively advertising.

Close to public transport, museums and city center

The location was fantastic (walking distance to shopping, restaurants, and public transit) and the decor was nice. The room size was very good, and we found the bedding very comfortable. Room was also very clean and tidy. Only downsides in our room: ventilation/fan wasn't working, and the bathroom toiletries seemed to be watered down.

It seems like the room service cleaning was not consistent to always leave towels or shop, etc. Room was never vacuumed, despite longer stay. The front desk staff were always helpful, but I think the room cleaning needs more consistency and quality. Lift was broken during my stay also, given so many stairs, this should have been fixed more urgently I think.

Yes

Pleasant hotel, provides everything you need (although boiling a kettle inside a cupboard is a little strange.) It's clean, comfortable and tidy but it is an old building and is a bit shabby around the edges, plus the walls are thin so you hear your neighbours. Nice enough view from the canal view room. Slightly overpriced in my opinion.

Service is amazing, front desk man is a great guy and loves to help, the rooms are a bit small but it's the building architecture. The room is clean and a great location, short walk to buss or tram stops. Walkable to local landmarks and town squares.

Room and staff were perfect, so helpful and the room was clean, cool, and we were close to a lot of local shops. We were able to walk the entire trip.

Nice location and view. The bathroom was not great: - Bring your own shampoo, shower get, etc. What they have was super watered down - There was sewer smell, typical for Amesterdam old properties by the canals. Bring a chromecast if you want to watch your own shows. The TV can be hooked up via HDMI Go for it if all you need is a place to stay with great location.

Room was full of mold on each window, cushions were stained and dirty, tv did not turn on, and fridge was not cold.

Great location and very nice room, only issue was we were right by the front door so it was a bit loud when people came in at night. Otherwise, great hotel!

The reception staff were brilliant, rooms clean and good location.

The staff were really helpful with our late check in, the room was clean and spacious and felt like I was an Amsterdam local!

Very clean room. Staff were excellent, helpful and friendly.

We had room 303 this was a large room the heating was very good and we had a need for air-conditioning to be used. This unfortunately caused it to leak and we had a puddle of water in bedroom under unit..we contacted reception and as it was between xmas and new year we were given bath mats to soak up water and advised to turn unit off and open window..we stayed from 28th dec to 5th jan ..this issue was not resolved..unfortunately this was the least of our problems ..we purchased a tsa padlock at airport for the return trip.. but having read previous reviews used it on our suitcase which contained passports and cash ..we spent the next day out.. we returned to find this had been tampered with and luckly the padlock held up although we have to get it cut off as it was broken ..therefore we carried all valuables wirh us for the week..have stayed in Amsterdam many times never had this problem before..we would therefore give this hotel a very poor rating. We would appreciate a response from expedia regarding this

Lovely big room. Views over the canal. Bed very comfy, but high! Lovely toiletries aswell. Will defo stay again.

This was the perfect stay! I’d definitely come back again here! We loved it from the moment we stepped in! Big rooms and so convenient to get eveywhere