Overall Ratings & Reviews Sofitel Legend People's Grand Hotel Xian

The staffs, particularly Eva really went above and beyond to help us.

The room was very good and the staff was very nice and helpful, arranging a private tour to the Terra Cotta Warriors and the Tomb of Emperor JIng Di

This hotel is absolutely amazing. From the moment we stepped into the hotel we felt welcomed. The staff were very helpful and friendly. They offer us a glass of champagne and gave us a room upgrade at not additional cost. Danny, the manager went out of his way to make our stay memorable. Andy ( not sure what his position is) also, was very nice and helpful. The happy hour at the bar at level 7 is definitely a plus. The room we stayed in was very spacious and beautiful decorated. We had an excellent stay and I will definitely recommend this hotel to anyone visiting Xi’an.

An OK hotel for a couple of nights. A bit disorganized, and restaurants ( with the exclusion of the buffet ) weren’t worth the high prices.

We loved the beauty and attention to detail. We also loved the attention of the staff and help with taxi service. Our stay was outstanding

This was such a beautiful place to stay. Room and bed was so luxurious!

Exceptional hotel. Pure luxury with amazing super professional staff. Excellent food.

Truly a great luxury experience. All the staff including the concierge and check in staff were awesome. The property is absolutely beautiful. Will be back for sure.

Was a magnificent hotel, staff were helpful, engaging and provided great attention and service. Thank you Thomas for your help at checkin! Highly recommend hotel, beautiful facilities. Loved the happy hour on 7th floor, enjoyed the pool on the ground floor! Well located to move around the city. One of the best we’ve stayed in in a long time!

Did not disappoint- lovely staff, excellent service and a very nice hotel. Nice touches like remember king us at breakfast the following day and waters as we walked in the door after a hot exhausting day. Location was good inside the city wall but the wall interior is a lot larger than we were expecting so still a lot of walking. Beware google maps location of the hotel is incorrect. We had a wonderful day seeing the terracotta warriors thanks to a private tour organised by the concierge in advance. They also purchase tickets for us. Our guide Nancy was absolutely fantastic- she knew the best viewing points which really helped us deal with the crowds and was extremely knowledgeable. Would recommend booking this via the hotel.

Amazing hotel, with its own museum. Pictures of notable guests hang from the wall next to the bar. The room was simply superb, elegant but modern. Staff was exceptional, going the extra mile in everything. Cannot fault it.

I would like to give a big shout out to the Chief Butler (I'm embarrassed that I did not remember his name). This gentleman had gone above and beyond the call of duty in helping us with arrangement for transportations and dinner reservations. He's a gem. In terms of breakfast, the selections are good, but I wish there are more or maybe change up daily so it doesn't get boring. Overall, I'm very satisfied with the comfort and cleanliness of the hotel as well as the attentiveness from the staff. Highly recommend.

Friendly staff and beautiful room.

Not too far from the bell, drum towers, and Muslim area. Also within walking distance to the city wall

Beautiful luxurious property. And great rooms

Great rooms

It's a beautiful historic property - the most interesting hotel in Xi'an.

Hotel and service were excellent! Breakfast was very good with wide range.

Very comfortable room (great bed, strong shower, blackout curtains). The breakfast was lovely. The hotel arranged a car to take us to the terra-cotta warriors.

I believe this is the nicest hotel in XiAn. Beautiful hotel in a great area, inside the ancient walls of the city and within walking distance of the center, the drum and bell towers, and Muslim street. Service was top notch. Tough to find food hotels outside of major cities in China (Beijing, Shanghai, etc..), but this definitely did not disappoint . Surprising for XiAn.