Overall Ratings & Reviews Uni Resort KU-KUAN

Good style of the bed room.

Uni-Resort Ku-Kuan is conveniently located near the commercial district and hiking trailheads. We never needed to visit the commercial district during our 2-night stay, as the resort has pretty much everything we needed, including sumptuous meals and good hot spring pools. The buffet-style breakfast and individually-served dinner were beyond our lofty expectations! We could eat there 5 days straight without getting bored! and the service was good. Measures the resort exercised gave guests confidence under the COVID-19 situation and concerns. The beds were comfortable, the noise isolation measures were effective, the in-room spa was great and the water dispenser relieved our reliance on bottled waters. It was a great and enjoyable stay for us!

A nice hot spring hotel. Clean and comfortable room to work relax after a nice hot spring and spa. Breakfast had lots of selections.

good，expiec.have fun. water massage comfortable.five pool specific designe

5mins walk from 保佳站. Good for those taking bus to the resort. Good view! I like the outdoor and indoor spa / hot spring facilities. Although the indoor facilities are a tad run down, but overall its okay. Outdoor facilities are sparkling clean! Don think about the dead insects floating around the pools. This place is on a mountain, it is normal to have moths and insects. Besides, hot springs are a natural thing! Go as close as to nature in this resort! Imagine lying down in the hot springs pools, looking at all the hill, listening to the stream gushing down beside you. Its a great experience to be near to nature!

酒店員方服務及態度很好，在入住時會提供小禮物，房間預備好也會致電通知，服務貼心 早餐兩天提供選擇會有小小不同，兩天都可以吃不同的食物 酒店內會提供遊戲區，可供住客遊玩，遊戲區職員服務態度不錯 房間內整體不錯，但電視位置阻礙窗外景觀，房間泡湯的位置只可容納一人，而去水位去水時會較嘈 整體來說，酒店服務令人滿意，渡過了兩天放鬆及享受的旅行

大眾溫泉不熱 房間溫泉太小 不值這個價格

很棒的體驗，很乾淨，工作人員很親切，態度很好，很棒，是個很舒服的體驗

泡湯時間太早関閉

新裝修.晚餐偏貴、房間床偏軟

希望能夠開放所有的室內、室外溫泉池

房價有點貴，整體的體驗是好的！ 只是無法使用信用卡紅利點數扣抵

住宿體驗十分優秀,甚至細心到生日都有注意到,贈送溫馨的賀卡與蛋糕,蛋糕口味也相當美味

帶著老婆與孩子(1Y)，第一次到谷關旅遊就選擇統一渡假村。最讓我印象深刻的是飯店人員的服務很好，我選擇的是溪景房，空間舒適、景色宜人。房內浴室打掃得很乾淨，浴缸沒有卡垢。 整體住宿空間讓我們很滿意。若要說缺點，房內有些角落一眼可以看到灰塵夾雜毛髮，應該要請清潔人員多加注意。第二是，水龍頭做成方形，四個角都太尖了，開關水要小心。最後，隔音沒有很好，尤其渡假飯店常常是父母帶著孩子來玩，對噪音敏感的可能會覺得有一點點吵(但也只是一點點啦)。

房間隔音稍差，木質地板易造成聲響被打擾，但飯店很快提供換房

旅館人員態度親切，服務很好。 早餐提供偏中式，樣式算多，補菜的速度很快。 除了戶外泡湯區會有落葉，看來有點不乾淨。

從進停車場、迎賓、櫃台、客房、餐廳、服務設施....整體的服務很棒，會讓人心情愉悅的那種，晚餐也吃得不錯，若真的希望能調整的話，客房的浴缸真的有點偏小，除此之外，其他的總總都很棒。

足湯池有點髒，湯池上有看到髒水的泡泡

很棒

服務人員很熱情、服務很周到