The staff member up front was not friendly, I had asked about a late check in and she was very rude and not friendly about her response. I feel that customer service is lacking and it would have made the stay more enjoyable if I at least had a smile or warm re

Room was clean, and well stocked. Breakfast was always ready, fresh and well stocked as well. Pool area was fun and not crowded. Overall quite happy with our stay.

Property itself was clean and newer. desk staff initially stated the room was not ready at check in, but when i questioned how long it would be, then it was suddenly ready? Seemed unorganized. Also desk staff were unaware of the easter egg hunt the hotel put on and could not help my daughter with the egg locations much to her disappointment.

Breakfast was good

The property was so clean and quiet, we were on the first floor. It was safe and warm.

Hotel is a decent stay. We switched as it was $80 cheaper than other hotels in the area, but looked like it had an ok rating. It has a pretty standard breakfast, but there always seemed to be plenty to go around. Fantastic waterslide (for hotel standards). Hottub could have been a few degrees warmer, but it was coming off maintenance, so maybe they’re just figuring that out again. While prepping for dance at 7am, our toilet clogged. Front desk were kind enough to tell me that “someone will be right up…. After 8am when housekeeping are in”. He suggested we take the elevator to the lobby to use the public washroom until it was fixed -which never actually got addressed before we checked out at noon. This was the only really bad experience here and likely a staffing issue rather than hotel (I’d hope). Otherwise it was a good hotel. We’ll be back.

Very clean rooms. Staff great. The kitchen was awesome for breakfast

Very friendly staff, clean room, lots of extras like fresh baked cookies. Will return.

If you are planning on using the amenities be sure to call and check they are operating, we showed up looking forward to using the hot tub during our stay only to find out it had been broken for around a month. the general condition of the hotel also just felt rundown, paint chipping, casings around buttons broken, loose door handles etc. We had stayed here before and really enjoyed it and the staff are great but the general lack of upkeep definitely turned us off and will choose to stay somewhere else next time.

yes

Fine hotel, excellent for a quick overnight stay.

Overall very good

room clean and in good condition, staff helpfull

Hot tub was down. Pool was freezing cold. When the room above us flushed their toilet or ran the shower, a loud repetative clicking noise sounded in our room. Would recommend paying 40 dollars more and staying somewhere else.

I’m glad the staff dealt with some guest issues right away. It was a great start overall.

Pillows were wonderfully wonderful!

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Room was very clean and great breakfast options. The only complaint is you should let people know the hot tub is broken as we booked here mostly for the hot tub

Everything was good Didn’t care for free breakfast

The room was clean and the staff were friendly and helpful. I enjoyed the swimming pool.