Overall Ratings & Reviews Crystal Admiral Resort Suites & SPA – All Inclusive

Hotel was good, but staff training and coordination lacked big time. Front office team was really bad, knowledge and communication did not appear, they could not even answer simple questions, can’t fix their own mistakes. They were not trained at all. Restaurant team looked tired of certain demographic of quests, who are demanding and rude to the staff, but once they get to know you staff was really nice. Burak from the main dinner restaurant stood up, he was very welcoming and helpful. Please check spelling and grammars in all your, menus, signs and lists. Need attention by someone who knows English well. I would like come back and see it again.

The best hotel I’ve seen, the best rest in a hotel, and the best food and drinks, great night party the best band and Turkish songs unforgettable 😍😇

The staff were very friendly and the facilities were very good

A really nice place to have fun and and enjoy the sunshine, friendly people and nice resort.

The main restaurant was very crowded and there is not enough place to set

We stayed between 11th and 21st of Aug 2018. The hotel was overcrowded. We didn't like it. I had 1 and 6 year old kids. Finding table night time at the restaurant was a challenge. You had to be there at 7. Food was amazing and plenty of choice but unfortunately the guests acted like they never seen food in their lives by jumping queues and rushing around grabbing food. The pool was not that clean. We all cough a bug from something and I think it was the dirty water. Beach is not sandy so we couldn't use it at all with 2 kids as our feet hurt, we couldn't even walk. The hotel is mainly full of with Russians and Turkish people. There was one or two British family. I wouldn't recommend for British people. It felt so different. Animation was OK. However I didn't like that they forced me to leave hotel 5 stars feedback. I refused. They kept asking lots of other people to leave 5 stars feedback there and then. I witnessed as they asked our friends and family the same thing. That's why this hotel is well overrated in my opinion. Misleading and unrealistic feedbacks. Its definitely not 5 stars. Staff all looked tired. Apart from Ali (the ice-cream man) no one had smile on their faces. I would never go back to this hotel. It was disappointing for the money we paid.

Worst 2-5 * hotel ever. Stay away! Nothing from they promise You l Very bad experience

I feel this is more like a glorified 4 star firstly the photos on Expedia shows sandy beach it was all black stones the whole way so why put pics of sand when there is none! Very dissapoonted there for sure! Because it is in the middle of no where you feel like your in a fish bowl the one place to go for entertainment same two places to eat Dinner is a mad rush for tables lucky to have cutlery or no chairs. The juices for kids were processed juices that had more sugar than you could ever believe we were putting water into a quarter of juice in a glass then it was ok! Dessert was always the same thing and were all bland tasting! So we always had the melon cut fresh but on holiday you want the cakes! No sign at all of pancakes or waffles those are what my kids love on holiday but they don’t do it! Ice cream is from a hut during the day 1-5pm only hence ques! The slides are open from 1-4 only why when that’s one reason I chose the hotel so kids could have all day!! On one occasion we went there and the biggest slide was shut at 3 I don’t understand it really don’t! Our bedrooms were cleaned everyday which is great but from the day we came there was like a mark on the flush and it never got cleaned off! Using tissue to flush is not ideal in a five star! Shower wash on wall ran out for days so I had to pull out and leave onside ! Defo not a great holiday but if you like just to have a rest go for it

vary comfortable hotel fantastic service so recommended

The staff was amazing, they were so polite and friendly! Loved how the beach was part of the hotel, and there was 3 different swimming pools! They did something for my boyfriends birthday which was really nice. Only disappointing thing is the market place (where you get sweets and lilos from) the guy is really rude told me to shut my mouth after popping my lilo by putting too much air however it was resolved and I got a new one when I went to reception. Very helpful and polite. Loved my stay there would definitely come back.

In overall it is a good hotel in comparison to the prices. The swimming pools were very nice. The food in the restaurants was really excellent and very tasty. Rooms were clean and spacious. The game center was beautiful. However, the ACs in the room were not functioning well. That was the only main minus to us there. Other things were great.

It was great perfect for family holiday I give 5 stars to this hotel

this was my first visit to Antalya and it was a great experience. the resort and the services were at a high level. the only issue was the WiFi did not cover all the geographical space of the resort so I had to be at my room or around the reception to get good network.

We were there for a long weekend. The sea and the waterpartk was great. 24h open bars with free local alcohol!. There were lots of families with small kids but we still managed to have fun as 5 guys in 20s. It would be great if hotel disco was open little longer. Because we had to drive quite some km to close by clubs. The food was ok. In general hotel staff was helpful and kind but I can't say the same for all. I assume it is ok for a such big hotel..

Sea and the waterpark on the sea was amazing. The rooms are clean and spacy. The food was ok, 24 hours open bars and free local alcohol!. However the hotel disco closes at 02.00 am and there is no clubs close by. It is great for families as well as friend groups. Pretty big hotel over 800 rooms, guests were pretty international when we stayed there, mixture of german, russian, english speaking, Scandinavian, locals and turkish living abroad. On the other hand not all the staff was super warm and helpful !.

Beautiful hotel and sea nice place to stay. Recommended.

Beatiful hotel with 5 star experience. Rented a car and visited Aspendos and Manavgat waterfall

Otel imkanları güzel, yemekler de çok çeşit yoktu,waffle sadece hamur ve çikolatadan oluyor, meyve seçeneği azdı, havuzlar güzel, odalar küçük ama çalışanlar iyiydi

iyi olanlar: yemek çeşitleri, lezzet, sna k köyü olanlar: oda servisi, yemeğin bitmesi, sağlık hizmetleri

Mükemmel bir cyristal deneyimi yaşadık hizmet ve misafirperverlik gerçekten çok güzeldi ve seneye inşallah yine buradayız