Jelica
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Our stay was spoiled at the end when the hotel declined to give back our deposit for the towels. They literally stole 20 EUR from us, claiming that "it was not in the system" without giving any information about that. The person called Joachim (or Joacquin or something similar) claimed that he was front desk supervisor, refused to contact his manager and didn't want to return deposit. Scam...
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