Holiday Inn Express & Suites MONTGOMERY by IHG

Explore Holiday Inn Express & Suites MONTGOMERY by IHG
8.6
Very Good
From 711 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.6

Service and Facilites

9.0

Traveler Reviews Holiday Inn Express & Suites MONTGOMERY by IHG

Number of reviews per page
20
40
Top reviews
Thomas
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Yes
Tommy
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was the best part. They were wonderful, very kind, very friendly, very efficient. Excellent staff indeed. The breakfast was good, generous in amounts. The sausage was a little bland. The property itself was nice, a little utilitarian in appearance, but large rooms and a convenient second sink. The location was the toughest part, right along the highway and amidst other highway businesses. To be fair, that is what would be expected for most hotels -- they are mostly along highways and along other businesses that would be found along highways. However, it was far from the train station-- again another thing that cannot be helped. While its location is probably the norm for most hotels, it did make it difficult to get to and from the Venue for the wedding. All-in-all the hotel served its purpose admirably, with excellent staff and good breakfast food and very serviceable facilities.
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Nathalie
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Breakfast was good. Parking felt safe. Room was clean
Andrea
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room quick check in quiet
Laura
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Would have liked a little more variety of food. Staff friendly, the carpet had many stains, bathroom floor could have been cleaner, bathtub stains could have been cleaned I’m sure with Mr Clean eraser.
adele
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ice machine out of order although bagged ice was provided. Pancake machine out of order . meat patties dry . Coffee pale. No hot oatmeal. Pool closed for maintenance. Seemed room over price.
Ce-Asia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The fire alarm went off at 7am and the lady at the front desk was a bit rude. My friends had there handicapped grandparents staying there and no one thought to help them get evacuated. The staff had an attitude when they were trying to go to their room until my friends spoke up and said they had people in a wheelchair. And only then did they offer to help. The situation could have been handled with more professionalism despite it being 7am
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Bruce
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall good
Ting
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

good
Karen
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Parking and check in were easy. The room was generally clean but the bathroom door wouldn't close all the way, the air conditioner was loud and the TV was broken. After discussion with management, we were told they knew that the problems exist but there was nothing they could do about it. Breakfast was ok- nothing special. We heard others complaining in the morning that the laundry facilities were broken. Seems we weren't the only guests who were disappointed.
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Cheryl
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Workers were wonderful but the beds were so hard that the second night I had to take the mattress off the sleeper sofa to get a little softness. So two night of really terrible sleep
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Location to venue we were attending. Room size was perfect and clean! Would definitely stay there again.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Property is fine. Orbitz booked the wrong room type, and Orbitz customer service is worthless
Fiordaliza
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We really like the hotel and area very safe
Andrea
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Exceptional customer service
Stephanie
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

staff was fantastic
Walter
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Conveniently located near highway. Easy access to facility and parking was abundant
Charles
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very nice hotel. Military friendly decent complimentary breakfast.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The room odor was disgusting. The curtains were broken and dirty. The bare minimum in room amenities is contained in this room. Not even the little pen and paper are in your room. The breakfast was even a disappointment. If I paid for a one/two star facility I would have understood that you get what you pay for. This room was priced like a three/four star hotel with one star quality. Not what I expect from a Holiday Inn Express.
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Abel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very nice. Breakfast was great.
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