Overall Ratings & Reviews Hotel Planet Residency

We stayed at this hotel with kids for 2 nights and it was wonderful. Room, staff amd breakfast all were 5 star. I would highly recommend this hotel as it is very close to the airport as many sight seeing in bombay.

Very good hotel and very helpful staff

Room requested was non smoking and had notified property of late arrival. Was told my room is not available and was given a smoking room. Requested change and ended up with a room that has peeling paint washroom door that did not close. Bed was not comfortable either. Stained chair and dirty bathroom carpet

The price we paid for this hotel is only 30% less than what we paid for a 5-Star hotel. The hotel is terrible, no restaurant no lobby nothing. This is more like a brothel lodge than a hotel.

It's very decent and affordable hotel to stay specially for travellers who are traveling through Terminal 2 it's very near.

I appreciated the upgrade on my room. I also enjoyed the breakfast. Unfortunately my driver was treated poorly. He was told there was no parking options by the security guard but then later told that was not true. My room didn't get cleaned on my last day. I felt there was a language barrier. Maybe management could help staff learn more English.

NA

Our room had unfinished plaster on the ceiling room 501. Staff were very good but hotel felt a-bit outdated and noisy outside. Ceiling fan is only set to one speed so very noisy. Shower room is good but space felt small for a triple room. The room itself was small and lacked space and comfort. It is a good hotel but needs update, which I doubt will happen

Good hotel very close to the Mumbai international airport. We used it as a stopover hotel for the night before our flight. Staff was extremely friendly and helpful. Room was very good and as per our expectations. We stayed there with family and felt quite safe. Definitely recommend this hotel.

Convenient location to get around the city or to the airport. Staff was helpful.

For overnight stay good location close to the airport. Would be good if there is shower curtain so the remaining part of the washroom floor will not get wet. Lobby was under renovation so the entire ground floor area was quite dusty. Number of eating places close by.

Stayed for a day but it was proper and very good. Safe for a family

Made my first visit to Mumbai comfortable and enjoyable. I stayed for almost 3 weeks and would definitely do another long stay here. The room was clean, airy, and spacious. Not a luxury hotel, but like a nice middle class home with hot showers, clean linens, good AC. Breakfast was delicious enough that I didn't get tired of it after a few weeks. Sambar especially good. As a new traveler to India I was cautious about food but everything at Planet Residency was fresh and gave me no problems. Staff are friendly and helpful with thorough room cleaning, helping me get a car or autorickshaw, etc. I've already recommended it to colleagues who also stayed here. I will do so again and will quite likely stay here again soon.

The room we stayed in was not like the pictures.

Very good condition and staff are very friendly and helpful

clealiness poor...maintenance of room is very poor

Staff asked to change room because of some maintenance issue. Afterwards that room was allocated to someone else. The another room we got was very untidy and small. After arguing with mgr, we got a spacious room just for a night. In 4 nights stay we have changed room thrice. Nearby locality is good. Airports are easily accessible.

Nice staff and very polite. Only my room was facing on the road so traffic noise was bothering, could not sleep and i was on fifth floor and houskeeping was on next level. Phone was rining so loud at 6am, did not sleep well. Overall good service

Nice hotel with good service

well below average hotel , with small and very dirty rooms .