Overall Ratings & Reviews The Ritz Resort

Great location and very affordable

We booked two apartments for our near week long stay. These are self catering apartments, and not serviced, unless stays are 8 days or longer. Both units had laundry facilities, dishwashers, two bedrooms, two bathrooms, and spacious living area. The property is one back from the beachside park and beach, but views are limited on the lower floors. There is a rooftop deck with spa. The ground level pool and spa is nicely set up with adjacent seating. The property is well located within walking distance to the Broadbeach restaurants and shopping at the nearby Oasis mall and Pacific Fair, and the Casino and Conference Centre. I would estimate the property to be about 25 years old, and is more a residential property than one of the glitzy high rise buildings sprouting up all round the area. We would stay again.

everything was great

Great location, quiet rooms, but rooms in need of a makeover.

Nice and clean. Close to all amenities

Great location and amenities, bathroom is a little dated but definitely get your moneys worth. Staff are super friendly and helpful.

Weather was wet. Television in lounge room didn’t work after the first 2 days. Broken shower handle made getting in and out of the shower a challenge. Loose tiles in entry. Room was spotless and clean. Pool was closed for 2 days.

Good layout of unit and space was excellent …. Linen and towels were immaculate. Position perfect, however the unit cleanliness was not the best. appliances and carpet need attention before renting. we could not use the toaster due to its state. Possibly cleaners may need supervision between rents….

The property was in great location .The apartment was spacious it just needed a good dusting and dishwasher needed a good clean other than that I would highly recommend it .

Very helpful staff.

Great size apartment with all the necessary items required for a ten day stay. The pool and spas were great and it is so close to the beach and the shopping area. We were able to walk to the casino in about 10 minutes, the same for pacific fair shopping mall. Would recommend for couples and families.

We loved the location which was great for the Blues on Broadbeach festival. The facilities need a bit of TLC but they fitted our needs perfectly.

We stayed for two weeks in a ground floor unit looking directly onto the road with limited sun exposure. Used the very nice swimming pool once only due to lack of sun. No information pack in room and only found out on the day before leaving that there was recycling available.

The ritz was a clean and enjoyable stay for me and the people that stayed with me

Property was extremely dirty. Was dead hugs everywhere. Was a very unpleasant stay. Only stayed one night out of 4 and left and booked other accomodation. Tried to get a refund and they refused, even after they had moved us to a second room that was just as bad. Was by far the worst hotel I’ve ever stayed at would never recommend it to anyone

Great location, friendly management, nice apartment - some basic maintenance was an issue - leaking pipe in kitchen and mismatched kitchen and cooking utensils. E.g., why provide a microwave safe dish if it doesn’t fit in the microwave!! Construction of apartment tower next door was noisy to continue until March 2023.

Stayed here recently with my sister and we loved it.The managers were so lovely and helpful guiding us in the right direction for our daily outings.The location was excellent within walking distance to everything including the shopping centres,casino,beach and public transport.Definitely stay there again.

Ok

Loved the location and the amenities. A beautiful apartment in the heart of Broadbeach. Great management staff who helped with recommendations of restaurants. Would definitely recommend !

ROOMS COULD DO WITH A DEEP CLEAN OTHER WISE GREAT