Overall Ratings & Reviews Holiday Inn Express & Suites HOUSTON NORTH - IAH AREA, an IHG Hotel

Everything was great! Friendly staff, clean, decent location.

Very clean room. Breakfast was good

Great

Really good

food

They double charged me when i booked and paid on expedia now i gotts fight for the money back, and i woke up today and was another charge on there for 430 canadian. I gotta wait till i get off the cruise ship to call, when i have service. In all for 2 nights IT ended up costing 1100 Canadian. I hope it gets resolved before i get on land. Alot more places to stay at i dont recommend this one

Clean, comfortable hotel with a good breakfast.

The property is nice but only one elevator was working and the pillows are too soft for me. I’ll bring my own pillows next time.

The laundry room washer was out of service, they hadn’t any quarters and they were outta soap for sale… they didn’t care at all when i told them… also really rude breakfast employee closed the light on us twice while we were siping coffee in the breakfast area around 6 am… didn’t feel valued at all

The location was great, right next to the freeway, and restaurants nearby.

Very clean and gently service.

Great customer service

Cleanest one. But a lottle noisy

We’ve booked before a couple years back. We had a wedding so we booked 4 rooms since it’s close to relatives. My parent and I got rooms second floor right at entry. So we heard every guest that checked inn. It was loud, i couldn’t sleep with all the noice. I finally had it and I msg front desk at 3am. I had two more nights and it was the same. Pool had too much Clorox that when you entered the room your eyes would cry from the gas’s. Will not book again. I would definitely find something else. Plus my sister paid $8 for skittles. Oh and no breakfast. It’s said from 7-10am. 8 am eggs are out and they said they would not refill. So beagles, cereal, yogurt, juice and milk. Disappointed.

Staff was amazing and helped us find spots to visit.

En recepción me estaban cobrando de nuevo y yo ya habia pagado en la aplicación ya con esta son 2 veces que me pasa lo mismo...

The desk clerk was very helpful and very pleased.

This property was great. They makeup your bed and clean your room when you’re out. There’s free breakfast in the morning. The attendants are accommodating and very nice. It was an easy and smooth process to check in and out. The room was clean, nice and spacious. I love the room had a microwave, a refrigerator and a coffee maker. I love watching the movies that had on there cable TV. Everything was wonderful. I do recommend to stay at this property. Great job everyone.

Staff was super nice. Unfortunately my truck was STOLEN from the property during the the night. And Yes i did leave it locked. Acccording to the staff the theft happened right after Security left at about 3 a.m. besides having my truck STOLEN the room was clean and well kept. Conplimantary breakfast tends to shut down sooner than posted time.

Great staff