Clean and comfortable beds. Evening meal was especially nice. Good breakfast and friendly staff. Street parking not too bad. Overall nice hotel and experience. This was the second time I’ve stayed there.

The room was spotless and the morning breakfast was good.

Very nice hotel and great staff. I highly recommand this place.

Nice hotel with a lovely big room and a great view. Very clean and modern on top floor. Breakfast good and evening meal was good value. Only down side was that on our stay they were doing renovations and there was no electricity from 10am till 4pm. But l guess it will all be fixed and hotel refurbished soon.

I will definitely come back to this hotel. The staff was very helpful and friendly. Breakfast was excellent. We had a great view from the room to the garden. It’s a shame that the jacuzzi was not open late at night. Too hot during the day!

A very pleasant stay. Spacious room with a big balcony overlooking nicely landscaped grounds. Very nice buffet breakfast. A good base for visiting other parts of the island. Good bus service close by.

We loved the location. The staff was great with answering questions we had. They always had an English speaking staff person available. Breakfast is wonderful. We wished we had purchased the dinner as well.

Perfect experience wonderful staff, gorgeous room and balcony view

Great hotel, great food (waiter service for dinner), fantastic staff, not many people there during our stay (January). Breakfast limited and not hot. In essence this is a school/college for Spanish tourism students owned by the Spanish government. Only problem is the hotel boarders the main GC15, which is very busy but does go quiet 12am-6am. Go for a balcony/terrace room. top rooms are claustrophobic.

My stay was great. Breakfast was excellent. Dinner was amazing. Room was incredible and very clean. Bed was comfortable and easy to fall asleep. I would highly recommend the hotel. It is an amazing place to stay. The staff is excellent and go above and beyond to be helpful.

It's an ok Hotel!

Very helpful staff but difficult to get service in the bar area. A knowledge of Spanish would have been useful as their English was somewhat limited.

Stayed only 1 night (thankfully!) Lots of the fittings in the room broken & room generally in a poor state of repair including chipped toilet seat, blocked sink & ants crawling around. My son’s valance had greasy stains on it & bedding was marked with stains. I complained before we left for the afternoon, on our return, nothing had been done. Called down to reception & the same lady I’d spoken to before snapped that she’d told me there was no one who could sort it out until the morning (which she definitely hadn’t said) & that she could probably get me some clean linen but I’d have to change the dirty sheets myself! I asked to change rooms so had to repack and move myself and my sleepy 10 year old son, at 10.30pm. New room was cleaner but still chipped toilet seat, cracked chair, marks on walls and a dangerous broken plug socket. Also a horrendous smell coming from the bathroom & still saw a few ants crawling around. I contacted hotel.com customer services after we left who called the hotel & asked them to refund a portion of my payment but the hotel flat out refused. I read lots of comments praising the breakfast which was limited in choice & okay at best. We also ate at the hotel the night before (as there was little open in the area.) 1 waiter working in the restaurant who was pretty rude. We were given a set menu with 2 options for each course & no prices. My main and dessert were very poor! Poor hotel run by people who care little about their guests. Regret booking!

Great hotel and in a good location within easy access to Las Palmas for eating and shopping. The only regret was the dinner menu wasn't what we expected and if we asked for an alternative there was no flexibility. The botanical gardens within the hotel grounds was pleasant.

A lovely hotel, room was immaculate and staff extremely helpful. Would definitely stay again.

We had a very pleasant stay at this hotel. The room was clean and modern, the bed and pillows were great, and the breakfast was just an amazing experience. Location in the middle of the nature and very close to a nice botanic garden. I would come again for sure.

We stayed here for 2 nights over Christmas. The hotel is lovely and the rooms exceeded our expectations. We had a large terraces with sun loungers and a table and chairs. The staff are extremely friendly and the service is very good. We had a problem with the lock on our room door on arrival and we had several members of staff helping us within minutes. We were half-board and paid a supplement to have a Christmas meal. The food was very good, both morning and night. Our bathroom smelt a bit when we arrived, but we were able to keep the window open which helped. There are buses into Las Palmas from a stop across the road, a spar supermarket on the corner and a couple of restaurants nearby. We would definitely recommend this hotel. We very much enjoyed our stay and would come back.

The best thing about the hotel was the restaurant food at a very reasonable price, the breakfast was ok. There were no BBC/UK channels on the room's satellite TV, and you took your life in your hands walking from the hotel down the main street as there are no pavements (but this is out of the hands of hotel) - therefore no TV or evening stroll made our stay rather dull, luckily we had a hire car to explore north of the island. There was a large balcony/terrace (which didn't appear to be swept daily) which was quite relaxing apart from the traffic noise (which is out of the hands of the hotel). All in all, for us, I don't think the hotel would merit a week's stay, but would be very fine for an odd night en route to the airport maybe, as it is quite close.

excellent, already wanna return for a short weekend break

Pleased with a stay there, quite and modern place. Cuisine/choice can be better on breakfast and some obvious difficulties with finding the parking place in the evening.