Overall Ratings & Reviews PURO Hotel Poznań Stare Miasto

Location is excellent, very close to the old town main square but also on a quiet street. Hotel is very clean & well designed, staff very friendly.

Great location, hotel was clean and modern

Beautifully designed hotel - really reflects the city and is exteremely comfortable and welcoming!

From puro hotel you can walk to the center town to shops, to really nice dinning options and to nearby tourist attractions Good amenities and a nice restaurant/ bar in the hotel Staff was very helpful and friendly

Great location for walking the Christmas markets

The rooms are modern and very up to date in terms of tech and standards such as in room lightings and WiFi etc. Bathrooms clean and modern. Bed very comfortable. The location is great right in the centre of the old town so there are lots of bars any restaurants nearby. Parking can involve a next door off road plot of rough land with a charge but it is manned

This is a really stylish and modern hotel with friendly and helpful staff in a perfect location

I stayed in Puro Poznan many times before and this was the first time when I was unpleasantly surprised with their customer service. I have the Platinum Status with Expedia/ Gold with hotels.com which comes with a few perks. One of them is a free room upgrade if/when possible. I get this perk 99% time of my stays in all of the hotels. This time I spoke to 2 people at the reception and they said that this perk is unavailable. I checked online before arriving and they had over 7 rooms available that they could upgrade me to and I also arrived after 6pm so quite late, so their explanation that the rooms may still sell was not that great. I had a room upgraded with less rooms available so I think this was just a bad training or bad customer service skills. Everything else was great as usual, but this just leaves me disappointed as the Status should be honoured.

Great hotel, clean, friendly staff

Definitely will stay here everytime !!!

Excellent hotel.

Easy access from train station. Take 27 tram that departs across street from station and ride about 10 minutes. Then a short walk to hotel. Hotel is very clean and modern. Bed was comfortable. Typical European double glazed windows do quiet. Breakfast was excellent. Old Town is a short walk. A very convenient location. I would stay here again.

Property was beautiful and cozy. I didn’t feel like I was at a hotel, I felt like I was home.

We loved the room and the staff was wonderful! It was also very close to old town and whenever we got tired, we could just head back to the hotel and rest for a bit. The only thing was because it was a little warm for us (weather-wise), we left the window open and we could hear kids heading home from partying until 4 AM. Unfortunately we were there Friday and Saturday nights.

I love this hotel

It was nice.

Wonderful hotel, easy access to Old Town, we really enjoyed our stay.

Very stylish hotel, located centrally to square and centre of city. Foyer is a beautiful space both relaxing and suitable if working. The only small negative of the Puro is that the rooms are small and as we were on a long trip we had good sized suitcases and there is no allocated space for them so that were on floor and we were tripping over them- but do not be put off by this if you were thinking of the Puro- we loved this hotel!!

Stayed here for a stag do. It felt like the most luxurious place to stay. Nothing was too much trouble. Would recommend to anybody

A very nice modern hotel in the very centre of the old town. My room was modern and clean, very comfortable bed and pillows and the staff were very friendly and helpful. If the hotel car park s full you can park next door on secure land for the same price.