8.6
Very Good
From 1,163 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.1

Location

8.6

Service and Facilites

8.5

People often mention about Golden Jade Suvarnabhumi
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Bedroom (12)
Staff Friendliness (10)
Room Space (10)
Bathroom (10)
Hotel Area (10)
Wifi (7)
Ambiance (7)
Distance to City Center (6)
Accessibility (5)
Taste (5)
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Traveler Reviews Golden Jade Suvarnabhumi

Number of reviews per page
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40
Customer reviews
Supawee
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Good service from the staff. Airport shuttle arrived on time, no need to wait long.
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Accommodation's Reply
07 Jul 2025
Dear customer, we would like to thank you very much. We are happy to serve you again in the future.
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w***e
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
The receptionist is very cute, good service, there is a shuttle to the airport, as advertised.
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Accommodation's Reply
14 Jul 2025
Dear customer, the accommodation would like to thank you very much. We are happy to serve you for your next stay.
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S***e
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
The room is very spacious and the bed is super soft. Love it.
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Accommodation's Reply
07 Jul 2025
Dear customer, we would like to thank you very much. We are happy to serve you again in the future.
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R***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The room is big, very clean, the pillows are soft, the wifi is fast, very clean, very good. I recommend it.
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Accommodation's Reply
07 Jul 2025
Dear customer, we would like to thank you very much. We are happy to serve you again in the future.
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Guest
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Leisure
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9.7
/10
Reviewed 6 week(s) ago
Good location, easy to travel and find good restaurants to eat. Convenient to travel by bus, taxi or from mobile app.
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Accommodation's Reply
05 Jun 2025
Dear customer, We would like to thank you very much. We are happy to serve you for your next stay.
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P***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The bathroom 420 has a bit of a smell, but the room is overall good. The room is very spacious.
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Accommodation's Reply
22 May 2025
Dear customer, the accommodation would like to thank you very much for using our service and reviewing this time. We are always happy to serve you and the accommodation apologizes for the inconvenience. We will inform the housekeeping team to solve the problem.
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Thitaree T.
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8.8
/10
Reviewed 9 week(s) ago
All staff are nice, they are willing to help. Recommend! 👍🏻👍🏻👍🏻
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Accommodation's Reply
22 May 2025
Dear valued guests, Thank you very much for your warm words! We’re glad to hear our staff made a great impression. Sam J. Hotel manager
L***ê
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
Good clean sale and good home
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Accommodation's Reply
02 May 2025
Dear Guest, Thank you for your feedback! We are glad that you enjoyed your stay. We look forward to welcoming you back again. Sam J. Hotel Manager
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N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Near the airport, near the market, good service.
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1 people find it helpful
Accommodation's Reply
02 May 2025
Dear customer, the accommodation would like to thank you very much. We are very happy to serve you.
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G***p
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The staff is friendly, grateful for the airport transfer service. Good for overnight stay for outgoing flight the next day without touring the city.
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Accommodation's Reply
02 May 2025
Dear Valued Guest, Thank you for your kind feedback! We're happy the staff and airport transfer service met your needs for your overnight stay. We look forward to welcoming you again soon. Sam J. Hotel Manager
Mita 6.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
The hotel and the room smell very good, clean, the reception staff are nice, the driver, the security guard, the bellboy are very cute. Will definitely go back to use the service again.
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2 people find it helpful
Accommodation's Reply
23 Jan 2025
Dear customer, the accommodation would like to thank you very much. We are very happy to serve you.
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Monica N.
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
The hotel staff is friendly and helpful, the room is clean and spacious. The hotel is close to the airport and they provide airport shuttle service for 200 baht per room for 1-2 people. thanks!
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2 people find it helpful
Accommodation's Reply
23 Jan 2025
Dear Valued Guests, Thank you for your positive review! We are glad you were satisfied with our staff service, clean and spacious room, and airport shuttle. We look forward to welcoming you back in the future. Sam J. Hotel Manager
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C***N
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Transit
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10.0
/10
Reviewed 30 week(s) ago
Clean room, very good service, good service staff, near the airport, there is a shuttle to the airport every hour 👍👍
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2 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear customer, we would like to thank you very much. We are happy to serve you again in the future.
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พ***ร
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
It's a good hotel, near the food market. The hotel is clean, no smell, the water pressure is good, the room is not soundproof. The only downside is that the air conditioner is a bit old, it's a bit noisy while you're resting. Other than that, everything is good.
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2 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear customer, we would like to thank you very much. We are happy to serve you again in the future.
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M***e
icon-origin-TRAVELOKA
6.3
/10
Reviewed 31 week(s) ago
As a guest who stay in this hotel, we are not appreciated because the hotel room is no water. We can’t shower. We can’t flood the toilet. There’s no water at all and we asked for Assistant to switch the room for us. They do not switch the room for us so we have no shower all day all night. It was very terrible Because the water is not working in the hotel. They send us downstairs to shower with the mix room, which is terrible dirty so we’re not appreciate it and I will not recommend my friend to stay there just to let you know we are not happy about it. We want to refund the money back because you can’t shower you can’t flood the toilet you can’t wash your face you can brush your teeth Completely no water.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear valued guests, We sincerely apologize for the unacceptable inconvenience caused by the water outage. This is not the experience we aim to provide. Your feedback has been escalated to management, and we will review this case for resolution. We deeply regret the impact it had on your stay. Sam J. Hotel manager
P***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Comfortable, clean, very spacious room, close to the airport.
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear customer, the accommodation would like to thank you very much. We are happy to serve you for your next stay.
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Thanatporn S.
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Leisure
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9.4
/10
Reviewed 37 week(s) ago
All the staff are lovely and very helpful. There is an airport shuttle 👍
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Accommodation's Reply
08 Nov 2024
Dear customer, the accommodation would like to thank you very much. The admin would like to use this review as encouragement for all staff.
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liazhe
icon-origin-TRAVELOKA
5.0
/10
Reviewed 40 week(s) ago
Very disappointed, because I ordered for a friend and I had paid for it on the application, but after my friend checked in and the hotel asked for payment for the room and the hotel said that the room had not been paid for.
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1 people find it helpful
T***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
Good, can recommend next door there is a massage parlor and a weed dispensary.
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nicholas Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 50 week(s) ago
Everything for cleanliness, comfort, service is ok, only the room AC leaks, dripping water.
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3 people find it helpful
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