Overall Ratings & Reviews Fame Residence Lara & Spa - All Inclusive

Amazing hotel Great choice of food Entertainment every night Very very helpful staff Good size swimming pool with water slides Very close to shops and shopping malls Steam and sauna

.

Stay away from this place. They turn off the air conditioning in dining hall and lobby and hall ways and all other common areas in July!!!! You feel like like you are in hell trying to survive on sweets and fresh fruit because their food is so tasteless and unprofessionally prepared. Eggs are either undercooked or ruined and burnt. No seasoning other than salt and even that is not balanced. It is either too salty or not at all. Baklavas all tasted the same just came in different shapes. No rose water no cardamom no cinnamon no butter. Half the buffet is olives , picked veggies, leftovers of the day before mixed into dips and stuffed bite size things you could not figure out . Theme nights were a joke. For example: Asian night consisted of red colored Chinese themed decorations and table cloths while serving taco that did not taste like taco, what people called sushi (but was really California rolls with a long line that you’d rather skip in that heat). If this was a restaurant somewhere in the city, it would be a place we’d never choose to dine in. Imagine being stuck in a place with such quality of food for a family vacation. Kids survived on sweets and fries. Not one decent hot meal with properly prepared chicken or beef option. No spicy options or any spicy sauce to use. Poor quality drinks, alcohol and non-alcoholic. Poor quality tea. And for latte/espresso/cappuccino there just these machines that mixed instant made stuff. Overall this was not an enjoyable experience.

This property does not air condition common areas like hallways , lobby, elevator, dining area. People are jam packed, sweating bullets, not able to relax or breathe or enjoy a meal or drink properly. Even the ice creams they serve are melting and not giving you a chance to enjoy them without dripping all over hands and clothes. Drinks served at various bars are low quality and extremely watered down, unless you ask for neat whisky or beer. No brand names or top shelf liquor. No tequila. No wine variety. If you are a family of 6 or more, you will have an extremely hard time finding a place to seat or dine with your family. Food is mostly tasteless and worse than an average restaurant ! All the meat dishes are either tasteless, unseasoned stews full of the same veggies (cut differently) every day or extremely dried or burnt low quality meat. Grilled options are burnt and tasteless. They fill the buffet with so many cold side dishes, dips, xlarge bowls of olives and pickles and cabbage . Cold side dishes include recycled leftovers of the previous days stuffed into something or presses into patties. Every hot dish is either undersalted or oversalted and has no other seasoning. There are way too many cakes and sweets (most taste the same and only looked different). Pool side food is similarly horrible. The only decent portion of edible items they serve is the breakfast buffet and fresh fruits. This is the worst all inclusive experience of my life!!!

Staff were amazing, great location , lots to do if you want to

Very bad hotel , the staf dealing very rude in every where Reception, Restaurants etc the mentality its not matching with 5 stars resort The food not tasty , all the drinks was bad taste as they try to choose the cheapest kinds , no iron in the room , and the laundry prices is too high , they close the compressor of the AC of the rooms at night only fan keep working so you will feel hot in night The only good things for this hotel ( the Spa ) and the location .

Great food and service

wonderful family hotel. Kids really enjoyed themselves. So many hotel activities. Staff were very friendly Thank you for a wonderful vacation

Food poor and low quality

The place was amazing, and staff were so super friendly and always ready to help

Bad location

Absolutely love this hotel,staff are all so friendly ,hotel is spotlessly clean,food always amazing ,couldn't ask for anything better

Excellent hospitality, respectful and welcoming staff , beach was absolutely brilliant. Only downside was the food selection.

The staff was very rude and laughed at us when asking for a fan because the room was hot. They responded that the rooms would cool off in 10 days

Got a good price for 3 days A/I. Very mixed client's.. safe not to bad..mixed feelings re staying here again .

Abysmal and short-sighted customer service

Nice short distance from the airport

Expedia check in time was incorrect and after I returned your feedback form email you created a huge drama for me which led to me being summoned to reception to explain why I had told you check in was 2 hours later than your information. They ordered me to contact you to correct what they claimed was my problem to sort out. After this I didn’t want to stay there anymore and I contacted you immediately to advise of my complaint. I then went to reception told them I was checking out and explained it was because they had made me feel uncomfortable by causing a huge drama. There appears to be a bit of backtracking going on with the hotel now claiming I didn’t complain, funny how I checked out after the first day and I have video footage to prove my story.

Fantastic

Good stay nice and clean could do with premium alcohol. Nice staff