Overall Ratings & Reviews Hotel Max

Staff are nice, rooms are cheap but classy

Great service

I liked that no one bothered, althought there was some noise. What I didn't like was the fact there was no coffee machine available for guests, only water. The toiletries were so smalll, not enough for a 2 night stay.

Excelente ubicación y servicio, las camas muy cómodas y de buena calidad

Recomendó este lugar, la ubicación, el servicio, la comodidad y precios accesibles

The staff were very friendly and tried their best to communicate with me in English. The property was very nice and quiet. My room was very clean. The only thing was there was no AC or fan, but it wasn’t really hot anyways

La habitación está bien por el precio, los jabones son genéricos y la calidad del internet es mala la mayoría del tienpo. Los recepcionistas son amables en general pero te brindan poca información acerca de los servicios del hotel. Durante toda mi estancia no me hicieron servicio de limpieza en la habitación, incluso cuando en una ocasión se lo pedí directamente a la camarista. La ubicación en general es buena, hay una estación de metro a una cuadra y está relativamente cerca de lugares emblemáticos de la CDMX.

Excellent hotel, the only problem is that there is no air conditioning and the rooms get too hot. The windows have very small openings that are not sufficient to cool the rooms and there are no screens on the windows and the mosquitoes get in.

There was a hole in the wall in my room. It looked like someone had tried to repair it but not well enough. Room was large but very dated and rough. Doors from the street always open to reception and it just did not feel safe.

Nice place

Muy bien para el precio

Good hotel always clean and great location only thing is they need a fan or something.

Very clean, nice room, good stuff, close to all downtown attraction, Netflix!!!, close to the subway system

I loved this Hotel, the location was ideal for my trip. Just be aware, this it not the typical Family hotel because it has a Motel in the back, so the noises might not be good for a family environment. Other than that, I had the best stay, the staff is really friendly and always ask if you need something.

The size is very nice but some things like WiFi and temperature of room could be improved.

Everything was nice about the hotel except that around 1am I was woken up by ridiculous loud talking and laughing. I went down to check where it was coming from and it was in the hallway. Bunch of men smoking and drinking. I didn’t sleep at all.

It wasn’t as clean as expected & the amenities looked like if people left them half empty they’d refill them.

It was a good stay the hotel was in a decent part of town the staff was nice and willing to help. The staff asked me what floor I wanted and were even willing to upgrade my room since they saw I had a baby with us.

Great Hotel. Staff friendly and helpful. Not a tourist area so able to experience real Mexico City. Close to Subway & busses.

very friendly and accomadating staff