Beautiful, the beach is beautiful too. The service is excellent. I will come back.

The atmosphere, staff, and service quality are excellent; I will definitely return.

1. The resort offers a free shuttle service, but the airport pick-up is unprofessional; guests have to call the resort (which is always busy, unprofessional, and often results in dropped calls) to inquire. 2. The reception at the resort is unprofessional; welcome drinks are self-service and quite simple, and it's very noisy due to check-in and check-out being in the same lobby. 3. Housekeeping is good, but the beds are quite old and saggy (due to frequent use by large Western guests and the lack of proper maintenance, resulting in back pain, especially for guests accustomed to sleeping on rubber mattresses/high-quality beds at home – a major drawback as waking up with aching backs from the sagging beds, even for those weighing only 50-70kg). The floors are only mopped, not vacuumed, so there's a lot of grit and sand; you have to request vacuuming and cleaning. The hallway on the 6th floor where I stayed was quite messy and the carpet wasn't cleaned (despite calling and complaining in the lobby, no cleaning was done during my 3 nights of stay). The hallway is quite stuffy because the air conditioning is off (on hot days, it's difficult to breathe with the doors closed). 4. Breakfast wasn't very varied; the pho broth was quite salty (especially if you arrived late), the stir-fried pho was undercooked and needed improvement, the soup was salty, and the food wasn't as diverse as Vinpearl Nha Trang or other resorts in the South of the island, with repetitive dishes that made guests bored and unwilling to stay longer. The positives were the beautiful, spacious swimming pool, the beautiful and private beach, and fairly good and quick support if called (except for the hallway cleaning). The lunch and dinner buffets at the restaurant repeated many of the breakfast dishes, which was quite monotonous. The beachside buffet at 1.2 million VND/person was quite expensive, even with live DJ music and fire dancing, but it didn't compensate for the food being mostly cold cuts, inedible and similar to other breakfast, lunch, and dinner restaurants. However, eating at Grandworld Market was also expensive (avoid the kiosks in the night market which sell overpriced food; a tiny plate of rice the size of an egg costs 20,000 VND, plus 450,000 VND for poorly grilled sea bass that doesn't meet food safety standards; inside, 450,000 VND includes vegetables, dipping sauce, and a better view). It's a good idea to take advantage of the post-Tet holiday break for a relaxing vacation. Thanks to Traveloka, I was able to book rooms at a more affordable price and with better promotions than other booking services, which either didn't offer those or charged more.

Nice time here! Family with toddler can let them play in Kid club. You can pay 150,000 VND per hour to have a staff in kid club to look after.

TV is often on at midnight due to an electrical problem.

Start from the check-in area until our cabin was a great atmosphere, very good assistance from the staff, good view to the beach, good access to the other areas by shuttle bus.

Just one word: “Awesome”. My family went on September 2nd and thought it would be crowded, but the hotel did a great job.

Some staff are friendly, some are not, maybe because there are too many customers, buffet is normal, not special

suitable for family vacation with small children

Great hotel! The beach and swimming pool are great, the hotel grounds are beautiful.

The balcony window is open, the wind is strong and it makes a whistling sound.

I stayed at the hotel for 4 days and 3 nights, the people here are so nice and friendly, the hotel service is very good, completely worth the money!

Okay. The food looks good but it's not very delicious. Not Western-style. The breakfast buffet has water dishes like vermicelli and pho that are too salty. The rest is just okay. Probably because it was a holiday so it was too crowded. I feel like they couldn't take care of the guests. The food at the beach bar is okay. The resort's facilities are quite old.

Excellent service and price. Unforgettable vacation.

Lots of foreign guests always

The service is excellent. Beautiful view, clean and comfortable rooms, friendly staff, delicious breakfast. There are staff to take care of customers from the time of booking to check-in. I booked a table at the restaurant and the restaurant manager gave me very clear and detailed advice. A great experience.

I arrived a little earlier than check-in time and was still supported to check in early to rest. The receptionist was polite, enthusiastic and attentive, minus a few points for room cleaning because maybe the staff was new. If you decide to spend all your time in the north of the island to play Vinwonder and Grandworld, then Pick Vin Resort is the perfect choice because you get enthusiastic pick-up and drop-off support, discounts on shows and games, and you only need a face ID to enter the gate. The breakfast buffet was ok... I only didn't rate the dinner set menu highly because my taste wasn't very good. Overall, it's still a good choice for a comfortable vacation...

The whole experience was Amazing.

Traveloka did not clearly state that the hotel has a child surcharge, which increases costs. If you have children traveling with you, remember to check carefully because I was looking for a room with 2 adults and 2 children, a 7 year old and an 8 year old. The hotel just found out there is a surcharge, the surcharge price is half the room price, so disappointing

Hi, I don't want to give a bad review about Vinpearl. The resort is great, the rooms are very nice, the pool is very clean, the sea is so fresh. But the working system is not professional. I called the hotel to pick up at the airport, when I got to the airport, no one picked me up and the staff said: I didn't call and investigated that; the staff wrote down the wrong flight. The staff didn't apologize at all. I had to call the hotel again and it was resolved but I had to wait about 20-25 minutes but because I have a 3 year old child, he can't stand the hot weather but I still had to wait in the hot weather. The second problem: on the last day I went out to eat because I still had credit from the hotel, I was also careful, I told the staff to go to the reception to check how many points I had left so I would know and pay correctly because I didn't want to check out tomorrow and have more trouble, but at check out time you said I still had money for dinner last night. I explained to you guys who said I had to pay. So I met the manager and told him clearly that I had paid and given money to the staff. So, the manager told me to just go to the airport and he would check and call me back. After that, no one called, I had to call back to check if it was correct? The manager said: the staff dialed the wrong room number for me. Through my story, I advise you to go to Le Tan before the room check-in date to check what you have spent... so you don't have to meet the receptionist tomorrow morning. I really like Phong Phu hotel and accommodation...