Overall Ratings & Reviews Best Western West Monroe Inn

We were placed in a room where the sink didn't drain,The pillows were ROCK hard and a very unsafe looking man was hanging out the door 2 doors from us and another on the phone on the other side. There was. Bin with broken commodes and other paraphernalia right outside our door. The only GOOD thing about the whole visit were the workers They were very nice. The floors looked mice

Awesome

Remodeling. But nice and clean

Too dirty Need replace bed

They upgraded our room to a suite. They were having renovations going on. Did not care for the breakfast, was not enough to chose from. But over all not a bad stay.

Clean and quiet just remodeled. Good breakfast.

Really friendly staff and excellent service

Other than the beds being horrible, everythjng else was great!!

The water at this hotel was yellow. I took the longest shower when I got home from my trip. Idk what was im the water but I limited my showef time there

Water yellow pool broken and cats all over including room!

A large group checked in after me and made noise for more than an hour. I almost checked out after a couple of hours I checked in.

Definitely worth the money and claim

N/A

We were in room 120 with 2 queen beds. The reason for the 3 star rating were both beds very hard and uncomfortable. Neither wife nor I slept well. We started in one bed. Wife moved to the other bed and made a pallet on the bed out of blankets we had with us to sleep on. AC was noisy but definitely cool! Bring earplugs. Water was hot in tub. Tub was deep and allowed soaking. Nice!

The water was brown coming out of the shower, sink and toilet. The AC was cool but made a horrible noise every time it went off. Tiny little half pillows to sleep on. Previous comments over the last few months have all mentioned the same issues. The main lobby check in was already closed with a sign to go around to a side door which had a local drunk hanging out there.

Clean, TV wasn’t working and someone was there to fix it in 5 minutes. Very polite at front desk when checking in. Clean rooms.

Clean, quiet property. Comfortable bed

The rooms were clean. I hated the toilet was literally 1' tall a child's toilet good for kids. The Jetted tub & shower was pretty. The beds are Terrible you can feel the springs on the bed. They really need to get new beds. The room smelled bad

This is an older, remodeled property, clean enough for short stays. Their towels need to be upgraded. Attendant needs to be visible during breakfast hours to keep clean, replenish food, etc.

Water is not clean.