Best Western West Monroe Inn

Explore Best Western West Monroe Inn
7.6
Pleasant
From 589 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

6.8

Service and Facilites

8.2

Traveler Reviews Best Western West Monroe Inn

Number of reviews per page
20
40
Top reviews
James
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I paid online, but upon arrival had to pay a second time because the Expedia digital card didn't work. I need to be reimbursed.
mohammed
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff at hotel very rude I booked the room for my nephew I called to add his name on the booking the staff was very rude over the phone hung the phone twice on me
john
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

not cleaned and no towels after first day.
Darlene
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was good clean & comfy bed. Pillows a little small
Bruce
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Limited fresh breakfast. All outside rooms. Tight parking
Katherine
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The carpet in the room was very dirty. You could feel that it was grimy. The sofa bed mattress was essentially a sheet over the springs.
Brandi
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean
Jaunell
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Pit stop before Dallas but had a great stay
Cathy
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel was under some type of construction, hard to get to, no elevators…we were just passing thru and doubt if we will ever stop in WM ever again. Very limited amenities.
Chet
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean
Jacquis
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Overnight guy was great
Dawn
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel was close to family we were visiting. We rested well.
Joyce
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The building was very convenient to the interstate for which I traveled.The staff were very polite and helpful. Breakfast was great! I will definitely stay there again.
Annie
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had a king suite. The pullout bed had a very thin mattress. Called front desk for sheets and blanket and he had a bit of attitude and asked me to come get it myself. The AC was not keeping up. The ceiling fan did not work. We were so hot. The water was a light brown colour. Pool guy did a good job keeping the pool clean. The lady did a good job with breakfast.
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David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Have stayed there several times and will contine to do so when I am in the area.
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The property was clean but very old
Lissa
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It was quiet and I slept comfortably, but the property is old and needs to be updated.
Lissa
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property is old and needs to be updated. It was quiet, and I slept comfortably.
Homer
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great place to stay.
Robert
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I found a bed bug in my bed. I took pictures and even a video. When I reported it to the front desk she told me she’d have to contact the manager and pest control before she could give me anything. I let her know I wasn’t asking for anything I was just reporting the bugs. No idea if they ever did anything about it. I was not contacted by management for the pictures or more information. Very disappointing.
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Number of reviews per page
20
40