Overall Ratings & Reviews Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort

Amazing as always!

Stellar stay every visit. the grounds are stunning, the staff is the most friendly, give the highest level of service. Great pools, spa, dining. You have to be willing to take a lot of Ubers for the 5 miles downtown, for restaurants, clubs etc. but plenty of dining on property as well

Beautiful property.

Beautiful setting! Great staff!

They say they don’t have a meal plan but they do and will try to swindle you with a timeshare! Our bill with the meal plan was ridiculous! They up charged us over 1500 over the meal plan which should have been included!

Beautiful hotel, great place for the weekend,wonderful and helpful stuff! 5 star

Muy bonito y a mis hijos les gusto mucho las albercas

We had a wonderful time in Hacienda del Mar

The grounds are beautiful! The room was comfortable and spacious. The views from the main pools are unmatched! Staff are friendly. The service at the pool was slow. It seemed they were understaffed. Drink prices were really expensive for Mexico, like $20 cocktails. Service at the restaurant, Pitahayas, was terrible. The food was great, but it got cold while I waited for salt and pepper. The service at the other restaurants was much better. I would stay here again, and definitely do the all inclusive option.

Our room was a suite ocean front view and it smelled like fresh paint. Super clean and friendly professional staff

Great stay only complaint (yes service is slow in Mexico which is a good thing) but this was twice as long

This was the place to be, fabulous views of the ocean, pools, beach, hot tubs, comfy chairs and good food while relaxing on the decks. The room was so nice, we loved this resort. Will definitely come back.

I ABSOLUTELY LOVE HACIENDA DEL MAR. The Architect is beautiful, grounds immaculate. Many great dining options, with superb hospitality. Oceanfront Gem...

I liked the property overall, great pools, access to the beach and food option. Golf cart mobility availability. Food was good, breakfast buffet was a good mix of Mexican and American basics. Overall clean as well except for a towel I found with stuck on hairs. Accessibility was a bit tricky when we had the stroller for our baby. I requested a crib prior to our arrival and there was no crib. Our baby was tired and we wanted to put him to bed as soon as possible and had to wait a while until we requested a crib multiple times through multiple methods. Our room phone didn’t seem to work all that great, it was a bit wonky.

Very nice resort. Some jacuzzi and pool showers not working. Kind employees, bu be aware of the

The food was the worse

I was surprised by how clean the beach was. All the food was excellent, and the staff was very friendly and helpful.

We were in the hotel side in a King bedroom with oceanfront views. View was great! Room was clean and basic. Property was beautiful!

The grounds were well maintained and the resort stunning. Views are amazing. You can see whales at any point in the day. The service was my major complaint. The meal service took at least 2 hours for simple meals like burgers and fries/fish and chips. Front desk staff wasn't super knowledgeable and had to ask their manager questions often resulting in longer than expected wait times. While the grounds were cleanly, housekeeping was not great- missed our room multiple days and didn't do a thorough job when they did clean.

Terrible guest service in all Food & Beverage outlets, takes forever to be served, hostesses are on their personal cell phones once you arrive to check in they do not even look up to greet the guests. All restaurants are very expensive, the service and quality of food does not match the pricing. Hotel rooms are super outdated, hotel rooms are NOT cleaned on a daily basis. Very bad experience all around, I do not recommend this resort.