Dirty and everything is broken in the rooms.

Check in went well. Thought with a lake view room thought it had a balcony. Plus the hotel is accross the street facing the lake. Carpet was dirty. Head board was sticky. Husband woke up with a bug crawling on him. (It was dark. Didnt know what was) window seal was dirty. Dead bolt didnt turn. Would i go back. No.

Go somewhere else no breakfast as advertised handicap room was a joke had 18 inches of brick in front of room so access for someone in a wheelchair is all near front lobby no blankets either night even though requested we were given sheets and a mattress pad had bathtub with bench so paralyzed family member unable to shower was not walk-in shower as most are just highly unsatisfied

Trying to find our room was ridiculous

Issues with the tv and no one at the pool ensuring kids/people behave appropriately and safely. I was told there was an attendant but never saw one. Hot tubs weren’t heated to normal hot tub heat. Just warmer than pool.

Great water park

No Breakfast and they still have signs up for Breakfast area. The kids in the park were swearing and scaring young kids, talking back to adults and telling them to leave, we called security after 4 people companied about these two kids. We tried telling them to keep peacefully and they would come back after they left 3 times.

Odd room layout on upper levels, room smelled of mold

I would never stay here again.. It was super dirty, mold on the walls of the bathroom, furniture and carpet had cobwebs and dust behind everything .. Needs a major deep clean. The front desk ladies were very kind and this is not their fault.. not sure if they had a cleaning crew at all looks severely under staffed!

Spacious but very dated, not clean at all . Very good location

so dirty water park is a serious health danger its so dirty

Mold everywhere. Absolutely the most disgusting stay at a hotel I’ve ever had. They refused to refund any money. We left right away.

Over all a good stay. My only gripe is that the wi-fi is so slow that it was basically unusable. I had to use my hotspot on my phone to be able to use the internet

Expecting to this rate atleast complementary breakfast...i came with a family of 5 and was under assumption that breakfasf wd be free like any other hotels around.....i feel without breakfast this rate is not justified..and to other point the hotel does not have a cafe even to.get coffee..and not even 1 water bottle was provided as a complement...the balcony door was not closing ...its a big safety issue

I liked how clean it was

It was ok. The toilet broke and we couldn’t get help fixing it. The water in the water park was so cold you couldn’t even enjoy it. Room was roomy, beds comfy.

This hotel was fine for the two nights we stayed. The water park is the only amenity and it was okay. The hot tub area wasn’t so hot and the jets didn’t work. Our room felt very sticky and didn’t cool off and they did switch us rooms right away. The hotel is within walking distance which is nice. I really did miss not having a free breakfast and they even have a really nice place to have one at the hotel. I wouldn’t likely stay here again.

This property is dated. Rooms do require a bit of upkeep as some of the furniture is well used. However the reason we stayed here was because of the indoor water park and that was in great working order. It is geared towards young kids, 10 and under, and ours thoroughly enjoyed it. We spent 3 nights here and every night we were at the pool from dinner time until 9 with no issues. Would stay here again.

Building is old. I really don't like the fact that we have to walk around the building and find a hidden door to access the rooms then the elevator just go to the 3rd floor then you have to take the stairs carrying all your lougage. There is a dining area that looks abandoned and there was no sauna or ice machine. the arcade machines will eat your coins and most of the games will take your money and won't let you play at all. We checked in around 7pm and they were still cleaning the rooms as well bags of towels in the middle of the halls.we didn't get to check out the water park because the checkout is ar 11:am and the water park opened at 2pm.

We were on the 4th floor, but to get there we had to go outside and around the building to access an elevator to get to the 3rd floor, then walk up a hallway ramp and through an large open room that was having a family birthday party…walk through the middle of their party to access a stairway across the room and lug 3 suitcases and our personal bags up the stairs. Due to the cleanliness and overall condition of this facility, I would highly recommend staying elsewhere if you’re visiting this area.