7.4
Pleasant
From 603 reviews
Cleanliness

7.4

Room Comfort

7.0

Service and Facilites

7.6

Traveler Reviews Hotel Discovery

Number of reviews per page
20
40
Top reviews
ennerick
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Eric
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6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was ok. The thing I didn't like was the roaches.
Sandra
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Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We enjoy our stay th staff and as excellent very attentive and courteous. Cleaning the room and was not every day so trash stayed in the bathroom. I love my coffee and they were very nice in providing it.
Angela
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Muy central si quieres estar cerca de la zona colonial y el malecón Nos encantó el desayuno y las atenciones de Génesis y José Miguel
Barbara
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6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Overall, the stay was modest but met my basic needs for one night. The room was clean, the bed comfortable, and hot and cold water were available. The fan worked well since there was no air conditioning, and the Wi-Fi was slow but usable. The window did not have a lock, which should be improved for safety. I also believe the hotel could benefit from clearer professional boundaries and stronger guest privacy practices. For a budget stay it was acceptable, but better attention to safety and professionalism would make the experience more reassuring.
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Atilano
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8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The location of this hotel is its superpower. Combine that with the rate to stay there. What you pay and what you pay makes it a bargain.
Emma
icon-Business Family
Business Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean room, front desk staff
Shamsher
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Clean room, good value for the money, centrally located, good breakfast and friendly staff.
Carmen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The breakfast menu was simple, yet fresh. The rooms are appropriately sized, the hotel is conveniently located. The Best value for the cost, would recommend.
Roly
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

You get for what you pay
Elena
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice staff, really helpful, clean room, fresh and clean linens, drinking water on each floor, Elevator working perfectly, the terrace on top Floor, small swimming pool..
Jonathan
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Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff were very attentive and respectful
Luis
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was okay, but need to be refresh, air conditioning not work very well, and there was some cockroach and the was some water liking from the root.
Susanne
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The bathroom was dirty and in the darkness many kakerlakes going in. Horrible!
Sam
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Good
chris
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8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The location was good. Right in the heart of it all in the old colonial district. Lots of sights within walking distance. The front desk people were quite nice. The room was small. With a capital SM. Haha. But I could turn around ok. A/C worked. Water in shower 🚿 was hot (after a minute or two). 4th floor patio area was relaxing. Pool was freezing.
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Mindred
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I was happy I had saved my receipt because it’s the second time I have included my breakfast in my reservation and I wasn’t on the list. However the receptionist was kind to see my proof and honored it.
Lethy
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great location great staff lovely roof deck w good breakfast daily for a small fee. Great guests i met and lits to explore nearby! Thanks
Louis
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Business and Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Quiet & nice
ana rosa
icon-Leisure
Leisure
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

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