There is no service to pick up at the pier. The receptionist spoke badly and was far from the harbor.

Service was not great at all. Did not get a pick up from ferry. Did not have our booking when we arrived (4pm), they wanted to put us in a room we didn't book, waited half an hour for them to make the room ready. Room itself was fine and we were comfortable. Location is a bit of a mission - halfway to the lookout.

Nice comfortable but a bit away from the crowd but if you want the quiet atmosphere of nightlife in phi phi seems suitable for you

The worst service hotel ever! - No one pick us up from the pier while other guests from another hostel had free pick up service (the price should include free pick up from the pier)Location so far away (at the end of the island, you need climb a hill. Takes around 20 minutes to center of the island)Worst staff service (this hostel had only one staff and he did not care with the guest. after check-in, the staff just gave us the key and let us to find our own room and he just disappear. The key that he gave us was for different room as he mention when we check-in and we have to wait around 1 hour for him to change our key)While we stay in this hostel, we had no water at all. The staff said that there was a problem with the water machine, he knew the problem but he never told us about it when were check-in. He promised us that the water will work around 1 am and he guarantee that if it's working he will buy us water but until we check-out the water never come and he never showed up. I booked a room with fan, but there was no fan inside the room and we have to take it from the receptionist. Overall this hostel was the worst ever. I will never come back to this hostel also never recommend to anyone as well

Love this place. Goog bungalow

I got phi phi when heavy rain fell in a drunken ship sea because the waves were big. expect immediate break at the inns but I actually muter2 mencari2 bungalow but not ketemu2. he asked residents about 30 minutes from the dock. continues the way he's finally met people wilt find help fit the bungalows there is a guard who said it was a long way so I switched to the ugly dirty and not really. aja advice if you want to select the deket dock.