Overall Ratings & Reviews Ascott Kuningan Jakarta

Finally coming back to this apartment and of course so happy with this apartment, also this time I've got an upgraded room. Thank you so much Ascott Kuningan Jakarta. Next, I will stay here again.

Good location, there is access to Lotte Avanue mall, breakfast variations are very few like a 2 star hotel, good facilities, there are complete cooking equipment, cutlery, like a private apartment, housekeeping services or maintenance must be patient, it seems the staff are limited, on the day 2 hours 3 the room was just cleaned, the staff are very friendly,

really really satisfied staying here, the hospitality is top. very friendly, very helpful, the room is nice, complete kitchen equipment, very spacious, fragrant, thank you ascott for the experience 🥰 comeback soon

A very pleasant to stay at ascott kuningan, the location is integrated with the mall so it is easy to get the needs or just looking for snacks to dinner with family. A nice city view and complete room facilities make the stay more comfortable and enjoyable. We will definitely be back ☺️

The staff, especially security, is top notch! Always say hi and smile, offering help anytime.

The receptionists and employees were very accommodating. They were very honest when my husband left his belt and notified me via WA. They have readily arranged for transportation when we checked out, perhaps because we looked all tired from an event. Planning to come back here soon!

always a good experience staying at this hotel with lots of activity for family trip

Staff are friendly and helpful - full 5-star service. Easy access to the mall. The room is large and clean. However, the AC is very noisy, the water dispenser is half broken and cheap quality. The kitchen in general is not clean, including the utensils.

yeah, it's okay. just stay for another event.

We really enjoyed the 3D/2N stay

Exceptional Stay with Outstanding Service! I recently had a staycation with my family while my husband attended an event near the hotel, and our experience was nothing short of excellent. From the moment we arrived, we were warmly welcomed by Mba Erika at the reception, who was incredibly friendly, professional, and helpful. Her hospitality set the tone for a wonderful stay. The room service was also exceptional, promptly assisting with anything we needed, including replacing the smart TV and other requests during our stay. The hotel's facilities were top-notch and complete, making our stay comfortable and enjoyable. Another highlight is great city view, the strategic location, conveniently close to a shopping mall, which made exploring and dining out effortless. Overall, this hotel exceeded our expectations in every way. We will definitely return and highly recommend it to anyone looking for a fantastic stay especially for family!

Highly recommended for family staycation, the facilities for children are really good, the friendliness of the staff should be improved and what is already good should be maintained.

Staycation for families is highly recommended, the facilities in the hotel are very useful for hotel guests.... The good hotel facilities are maintained, and the friendliness of the staff is further improved & maintained as it is currently good.

all staff are friendly from security guard to FO with mba Ayu, housekeeping all helpful. will definitely come back again

verry nice experience, we are verry happy nd satisfied will all the services and the facilities. Impressingly the Kitchen sets is almost complete and it makes all cooking activity feels like home. Tips for other guests kindly note that the 2 bedroom Executive room type have no Balcony access even though the room size is bigger compare with the Premier room type. Originally i was looking for balcony room but unfortunately i just missed understanding about the room type. but overall no regret at all, and very recommended especially for family and Kids friendly. 😍😍love it and thank you.

The hotel staff is very friendly when checking in and checking out The service department is also responsive The cleaning staff is also friendly

I asked for an upgrade to 2 bedrooms for 2 nights, informed the upgrade price was one million by the SITI receptionist, I immediately agreed and paid it. Then in the afternoon suddenly I got a call as if I was being asked for a debt, that I only paid for 1 night and had not paid for the second night. I felt like I was being cheated

The hotel staff are very friendly and helpful, thank you Mbak Siti Rizkiah as the hotel staff who often helps me and my family ❤️

Close access to everywhere, good views, satisfactory service

Close access to everywhere, best service, comfortable place, very very comfortable