Hotel del Refugio

Explore Hotel del Refugio
8.4
Very Good
From 193 reviews
Cleanliness

8.6

Room Comfort

7.4

Location

8.8

Service and Facilites

8.4

Traveler Reviews Hotel del Refugio

Number of reviews per page
20
40
Top reviews
Alejandro
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good 👍
Cesar
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Made reservations for two rooms. They left keys for only one.
Yanaely
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Unfortunately I fell off the steps coming down the restroom. I don’t think those stairs are safe. Especially how slippery it was. Never again am I staying here unfortunately. Not to mention the light, my husband kept running into because it’s hanging very low In the middle of the room. Those stairs going on don’t feel safe at all 🙁
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Lorena
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Noisy it seemed you were at a bar all night , dirty, breakfast was not ready by 8:30am like they said.
Joaquin Alan
6.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

The staff is great, except the night-shift receptionist. It is always clean but sometimes hot water does nothing work
Miguel
icon-Leisure
Leisure
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Nice place. Rooms and bathroom are small. But it’s ok for what you pay. Nice and quiet neighborhood
Eden
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

It's ok. In a really good area sites wise, easy to get around and look at everything. The woman running the hostel is awesome, and there's a map of the best dites to help you make sure you see everything. However, the place itself is pretty simple and there's no privacy. It's clean, but uncomfortable, and I couldn't shower. Small breakfast, no eggs. Really go only if your looking for somewhere to crash imo.
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Alan
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Good points. Budget price for last minute stay. Welcoming and helpful reception staff . Clean place,filter coffee at breakfast good. Room 210, shower power very poor. Water only warmed once out of 4 attempts. Small room no heat , just one thin blanket. Neighbourhood not pleasant for holiday travellers and 40 minutes walk to Cathedral. No close good eateries. On depature charged 125pesos as having scratched my head, pillow case had 2 spots of blood .
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Luciano
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Friendly staff, convenient location if visiting the centro histórico.
Joel
icon-with Partner
with Partner
8.0
/10
Reviewed 173 week(s) ago

Hotels.com verified review

Did see the room without a window and it's on the south wall so it's very warm from the sun with just a fan
Jose Mario
icon-Business
Business
10.0
/10
Reviewed 250 week(s) ago

Expedia Group verified review

Me encantó este lugar. Parece una pequeña vecindad, y es muy acogedor. Me quedaré aquí cada vez que venga a GDL.
Verified traveler
icon-Leisure
Leisure
6.0
/10
Reviewed 263 week(s) ago

Expedia Group verified review

Staffs very helpful stay only one night
Verified traveler
icon-Business Family
Business Family
4.0
/10
Reviewed 283 week(s) ago

Expedia Group verified review

Owner isn’t too friendly. Open diner was very loud at night.
Verified traveler
icon-Business Family
Business Family
10.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

The staff was amazing and everything was so nice and clean
Trish
10.0
/10
Reviewed 430 week(s) ago

Expedia Group verified review

We had a wonderful stay and will most definitely be back! The breakfast was great, with fresh fruit always available as well as different cereals, toast and jams and coffee. Our room was cleaned everyday and the rest of the hotel was impeccably clean as well. I couldn’t believe how quiet it was considering it’s right in the heart of Guadalajara! While there wasn’t much in terms of restaurants REALLY close by, we walked pretty much everywhere we wanted to go and didn’t even bother taking the bus. We felt totally safe walking around both during the day and at night. Thanks for a great first expierience in Guadalajara! We absolutely fell in love with this city and we couldn’t have asked for a better place to stay while we were there.
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JoseCa
6.0
/10
Reviewed 435 week(s) ago

Expedia Group verified review

Nice friendly atmosphere, great location to historic center area, economic rates, will not be the best choice if you have a naggy or gitty wife or girlfriend, it has rustic parking available hard to access, better to Uber and bike around the city. This Hostel gived me and reminded me my Mexican roots away from the luxury and high maintenance people. I loved the authenticity of this place and people.
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Verified traveler
4.0
/10
Reviewed 442 week(s) ago

Hotels.com verified review

We booked and paid another hotel nearby, when we got there, they said there was an error and no rooms were available. We got transfered to this hotel but there was no bathroom Inside the room and it wasn’t clean, so we just left and looked for another hotel last minute. Bad experience overall.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 444 week(s) ago

Hotels.com verified review

Best suited for guests without vehicles as the single file parking doesn't allow guests to move their vehicle when they wish. The rooms and facilities were very clean & comfortable. Note that the room description of Queen and Single Bed is incorrect. Definitely a Double and Single. The staff was very helpful and friendly.
Verified traveler
10.0
/10
Reviewed 533 week(s) ago

Expedia Group verified review

The reality is that this has become my home away from home, its quiet, comfortable, the owners are super nice and make you feel at home. If you want to keep to yourself the place is big enough that you can, or you can make friends with the other guests staying there. The communal kitchen is fantastic and you keep your stuff there and not worry about anything. There is a little shop at the corner where you can get drinks, snacks and the neighborhood is really quiet and safe. Simply love staying here and highly recommend it.
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Verified traveler
10.0
/10
Reviewed 539 week(s) ago

Expedia Group verified review

This is my fifth time at this hostel, its clean, quiet, and really well located in the heart of the City. I truly enjoy staying here, its basic, but I feel very comfortable and safe while staying here. The rooftop terrace is perfect for afternoon beer. I will definitely be back.
Number of reviews per page
20
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