Crystal Lotus Hotel

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Overall Ratings & Reviews Crystal Lotus Hotel

Traveloka (10,574)
Other sources (31)
8.4
Very Good
From 10,574 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.6

Service and Facilites

8.5

People often mention about Crystal Lotus Hotel
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Staff Friendliness (179)
Bedroom (154)
Ambiance (143)
Hotel Area (141)
Bathroom (138)
Family Friendly (136)
Accessibility (133)
Distance to City Center (132)
Variety (131)
Taste (130)
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Traveler Reviews Crystal Lotus Hotel

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40
Customer reviews
ifa
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Thank you, Ms. Maha, for your service. Alhamdulillah, the fatigue from traveling from Jakarta to Yogyakarta was paid off with a comfortable rest ❤️❤️👍
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E***a
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Staycation
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8.8
/10
Reviewed 7 day(s) ago
I stayed here in March, and the toilet wouldn't flush, but the technician quickly fixed it. Today, the 20th, I stayed in room 226, and the balcony door wouldn't open, and the technician came back to fix it. Hopefully, we'll continue to maintain customer comfort and prevent this from happening again.
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Robiah A. A.
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10.0
/10
Reviewed 1 week(s) ago
During my four-day stay at the Crystal Lotus Hotel, the food was top-notch. It was delicious, the menu varied, and the restaurant was a delight. Furthermore, the room's mountain view was simply superb.
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Rafli A.
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10.0
/10
Reviewed 2 week(s) ago
The staff are friendly, the rooms are also nice, it's just a bit far from the center of Jogja.
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D***y
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
The hotel is beautiful, clean, the staff is friendly, and it's very easy to get everywhere. Overall, I highly recommend this hotel. Thank you, Crystal Lotus Hotel team.
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G***h
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6.5
/10
Reviewed 2 week(s) ago
4 hours stay. Breakfast is ok, all staff are friendly, coincidentally next to the room there is a table and chairs for guests to have tea/coffee & unfortunately the guests are dirty, lots of food on the floor, noisy sounds outside can be heard from the room, dirty towels, after 1 day asking for a change of sheets, they were not changed even though I have requested several times, they still haven't been changed, even though my body is itchy. The room is not too spacious, it's okay but if it's clean it will be comfortable. Hopefully it can be cleaner again.
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Accommodation's Reply
22 Apr 2026
Dear Mrs. Galuh, Thank you for choosing Crystal Lotus Hotel Yogyakarta as your accommodation during your visit to Yogyakarta. We apologize for any issues that did not meet your expectations. We have taken steps to rectify the situation and prevent such incidents from happening again. We appreciate your feedback, which is crucial for improving the quality of our services in the future, in line with our commitment to always provide excellent service to all our guests. We hope this makes you want to return and stay with us again in the future. Thank you. We look forward to welcoming you back soon. Sincerely, Ali Rifki, General Manager
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Defri t. a.
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10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly, the check-in process was assisted quickly, the hotel was nice and comfortable.
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Accommodation's Reply
22 Apr 2026
Thank you so much, Mr. Defri, for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your 10-star rating and for recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Lestari M.
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10.0
/10
Reviewed 2 week(s) ago
The staff is friendly, you can request a view, and the soundproofing is perfect for couples. The food is varied and delicious.
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Accommodation's Reply
22 Apr 2026
Thank you, Mr. Lestari, for sharing your positive review and giving Crystal Lotus Hotel a 10/10 rating. We are delighted to hear that you were impressed with the facilities we provided during your stay at Crystal Lotus Hotel. We hope you will always choose Crystal Lotus Hotel for your next visit to Yogyakarta. We look forward to welcoming you again. Sincerely, Ali Rifki, General Manager
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Mona M.
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10.0
/10
Reviewed 3 week(s) ago
Friendly staff, delicious breakfast, spacious, safe parking in the basement so vehicles are not exposed to the sun.
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Accommodation's Reply
22 Apr 2026
We are delighted that Ms. Mona was satisfied with the comfort of her room, the views of the hotel grounds, and the excellent service from the staff. Ms. Mona's review can help others choose accommodations, meeting rooms, and restaurants, especially in the Yogyakarta area. Thank you. We look forward to welcoming you back soon. Sincerely, Ali Rifki, General Manager.
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L***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Best for staycation, close to JCM and city center
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Accommodation's Reply
22 Apr 2026
Thank you, Mr. Lukman, for sharing your positive review and giving Crystal Lotus Hotel a 10 out of 10. We are delighted to hear that you were impressed with the facilities we provided during your stay at Crystal Lotus Hotel. We hope you will always choose Crystal Lotus Hotel for your next visit to Yogyakarta. We look forward to welcoming you again. Sincerely, Ali Rifki, General Manager
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
Friendly staff. Fast check-in and check-out.
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2 people find it helpful
Didik S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Nice place to have a stay for a while
1 people find it helpful
Sri W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The most recommended hotel ❤️❤️❤️❤️❤️😍
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Accommodation's Reply
22 Apr 2026
We are delighted that you, Ms. Sri, enjoyed the comfort of your room, the view of the hotel grounds, and the excellent service from our staff. Your review will help others make better choices for accommodation, meeting rooms, and restaurants, especially in the Yogyakarta area. Thank you. We hope to welcome you back again soon. Sincerely, Ali Rifky, General Manager
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G***a
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Leisure
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9.7
/10
Reviewed 3 week(s) ago
The accommodation was okay and clean, it was just a shame the holiday was so short.
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Accommodation's Reply
22 Apr 2026
Thank you, Mr. Genta, for sharing your positive review. We are delighted to hear that you were impressed with the facilities we provided during your stay at Crystal Lotus Hotel. We hope you will choose Crystal Lotus Hotel again on your next visit to Yogyakarta. We look forward to welcoming you back. Sincerely, Ali Rifky, General Manager
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J***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
A very comfortable hotel. The service was very friendly, and I have no regrets staying here. I will definitely return if I ever visit Yogyakarta again.
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Ruroh M.
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
It was a truly enjoyable stay at Crystal Lotus. The service was friendly, and the receptionist, Ms. Bertha, was also very welcoming. We arrived at the hotel around 1:00 PM, even though check-in was at 2:00 PM, but we were able to check in immediately and get our room without a long wait. The food at the restaurant was varied and delicious. Overall, we were very satisfied.
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Accommodation's Reply
22 Apr 2026
We are delighted to hear that Mr. Ruroh found our staff to be friendly and helpful. Of course, our goal at Crystal Lotus Hotel Yogyakarta is for all our staff to be fully committed to providing the best possible service to all guests. We will share your feedback with the team to let them know that we appreciate their efforts. Thank you very much for sharing your experience, and we sincerely hope to have the opportunity to welcome you again. Sincerely, Ali Rifki, General Manager
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hetti s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I can't even think of anything else. Everything was enjoyable, delicious, comfortable, and filling, and the turmeric and tamarind was the best. Before checking in, I sent a WhatsApp message to the admin to let them know it was my anniversary with my husband, and they had prepared a slice of cake in the room, and it was absolutely delicious. Overall, it was so, so, so delicious.
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Accommodation's Reply
22 Apr 2026
Thank you for taking the time to write such a kind and detailed review through Traveloka. We are truly appreciative. I am delighted to know that all staff members have dedicated themselves to making your stay at Crystal Lotus Hotel Yogyakarta a memorable experience. I will pass on your compliments regarding the comfort during your stay and the excellent service from our staff to all of us as a token of our gratitude for their hard work. Our staff are always our greatest asset and strength, and I will ensure they know that you value and appreciate their efforts in providing the best possible service. Thank you again, and we hope to welcome you back to Crystal Lotus Hotel Yogyakarta on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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H***R
icon-Transit
Transit
icon-origin-TRAVELOKA
9.3
/10
Reviewed 4 week(s) ago
Everything was comfortable, but I was unlucky at the time. There was a gecko on the ceiling in my hotel room :) I've been here several times, and the breakfast is delicious.
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Accommodation's Reply
22 Apr 2026
Dear Mr. Haidar, Thank you for choosing Crystal Lotus Hotel Yogyakarta as your accommodation during your visit to Yogyakarta. We apologize for any issues that did not meet your expectations. We have taken steps to rectify the situation and prevent such incidents from happening again. We appreciate your feedback, as it is paramount in improving the quality of our service in the future, in line with our commitment to always provide excellent service to all our guests. We hope this will make you want to stay with us again in the future. Thank you, and we look forward to welcoming you back soon. Sincerely, Ali Rifky, General Manager
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Kharisma A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Super comfortable and nice, complete, friendly staff, feel at home and make you want to come back again, next time hopefully you can come back with your parents. A little input to give a pen so visitors can give a paper review on the room table, slow wifi and improve the taste of the food I score 7.0 :) around there are many stalls, but the road access to Malioboro tends to go round because many are in the same direction. Other than that all is good. Thanks :)
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Accommodation's Reply
22 Apr 2026
Thank you so much, Ms. Karisma, for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, the facilities, the location, and the friendliness of our staff. These are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate you recommending our hotel to travelers planning a trip to the Yogyakarta area. We look forward to welcoming you back on your next visit. Sincerely, Ali Rifki, General Manager
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b***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly staffs, nice coffee and food, and nice vibes.
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Number of reviews per page
20
40