8.7
Very Good
From 163 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.7

Location

8.9

Service and Facilites

8.7

People often mention about Felix Hotel - Bui Vien Walking Street
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Staff Friendliness (18)
Distance to City Center (15)
Room Space (12)
Surroundings (11)
Wifi (11)
Accessibility (10)
Bedroom (10)
Bathroom (10)
Hotel Area (9)
Check-in/out Time (8)
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Traveler Reviews Felix Hotel - Bui Vien Walking Street

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40
Customer reviews
Đ***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I booked a room on April 30th, so due to delays and road closures during the holiday, I arrived at the airport quite late. But the receptionist was still very nice and helped me keep my valuables because I didn't want to bring them to crowded places, afraid of losing them. In addition, I asked to buy mineral water at the hotel to bring along for the holiday, but the receptionist gave me water as a gift. Although the bottle of water wasn't worth much, I had a very good experience staying here.
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1 people find it helpful
Accommodation's Reply
24 May 2025
Hello Felix Hotel, Thank you for taking the time to share your experience at our hotel during the recent April 30 holiday. We are very happy to know that you are satisfied with the support from the reception, especially in the situation of arriving late at the airport and needing to keep valuables. Your compliments are a great motivation for our staff to continue to strive every day. The bottle of water is small, but we believe that thoughtfulness and sincere care are what make a perfect vacation. We look forward to welcoming you back on future trips! Wishing you good health and many exciting journeys!
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything was great. Will be back.
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Accommodation's Reply
19 May 2025
Thank you for choosing to stay with us. It was a pleasure to have you as our guest, and we hope you had a comfortable and enjoyable experience. We look forward to welcoming you back on your next visit. Wishing you good health and happiness always!
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Nguyen T. N. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Great experience. Close to the center area, room is clean and spacious. I'm happy with this booking.
2 people find it helpful
Accommodation's Reply
10 May 2025
Thank you so much for your kind words! We're thrilled to hear you had a great experience and enjoyed the clean, spacious room and convenient location. We're glad you were happy with your booking and hope to welcome you again soon!
Dong x. B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Clean room, good soundproofing, not noisy at night.
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Accommodation's Reply
10 May 2025
Thank you so much for sharing this wonderful review! 😊 We are so glad to hear that you enjoyed the quiet and clean room — just what we strive for. You were also a great guest: respectful of space and very personable! We look forward to welcoming you on your next trip. Wishing you happy travels! 🌟"
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Nguyễn T. T. D.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The room is clean, a bit small but still ok for me, the front room has many airy windows. The hotel is in an alley so it is not noisy at night, the staff is friendly, supports early check-in and check-out, and motorbikes are available for rent. I stayed here for 5 days and was very satisfied, will come back.
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1 people find it helpful
Accommodation's Reply
10 May 2025
"Thank you so much for taking the time to share such a detailed experience! 😊 We are so happy to know that you enjoyed the spacious, quiet space of the room and the convenient motorbike rental service. A special thank you for noting the friendliness of the staff — this is a great motivation for us to continue to strive. You are the ideal type of guest: respecting the space, communicating openly and leaving the room tidy after 5 days of stay. We look forward to welcoming you back soon with a special offer for regular guests! Wishing you energetic trips! 🏍️✨
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Friendly and enthusiastic staff, good soundproofing, convenient transportation, clean toilet
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2 people find it helpful
Accommodation's Reply
10 May 2025
"Thank you so much for taking the time to review and share your positive experience! 😊 We are so happy to know that you are satisfied with the friendliness and enthusiasm of the staff as well as the soundproofing, convenient location and cleanliness. Feedback like this is a great motivation for our team to continue to strive to bring the best experience to customers. You are also a great guest, and we look forward to welcoming you again in the future. Wishing you good health and happy trips! 🏡✨"*
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B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Great location, near metro, near walking street. At first, I was afraid that it would be noisy near walking street, but it was quite quiet. There are many restaurants and convenience stores nearby so it's easy to buy things. The room is ok, also clean. The air conditioner works but can't be controlled.
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Accommodation's Reply
10 May 2025
Thank you so much for sharing such a detailed review! 😊 We are glad to hear that you enjoyed the convenient location near the metro and walking street, as well as the surprisingly quiet area. It's great that the surrounding amenities (restaurants, convenience stores) made your trip more comfortable! Regarding the air conditioning, we sincerely apologize for the inconvenience. We have checked and [fixed/resolved] the control issue to ensure a better experience for the next guest. We look forward to welcoming you back to experience these improvements! Thank you again for choosing to stay here. Wishing you a smooth and enjoyable trip! 🌟"
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Nguyễn V. U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Absolutely amazing, the room is fine with lots of beautiful light. The receptionists are extremely friendly. The service is 100 points. The location is convenient. It's in an alley but very shallow. If you want to drive a car, just go out to the street and pick it up, it's a 30-second walk. If you order a bike or a motorbike, the car will pick you up right at the hotel door. Near the center, around 4 stores: chtl 711, gs25c cK, family mart. So awesome
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Accommodation's Reply
10 May 2025
*"Wow, thank you for your "cool" review! ❤️ I'm so glad you like the room with lots of natural light (our team also loves this view!) Thank you for complimenting the receptionist for being "extremely friendly" - we will pass on this compliment so they can be even more enthusiastic! Your review is super detailed: from the street parking lot (it's only a 30-second walk) to the surrounding amenities (4 "eye-catching" convenience stores 😆) A guest like you is a "rare commodity": clean and has a dedicated review. Remember to come back, we have reserved a room with the best view for you! ✨
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Hii L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The receptionist is very enthusiastic :)))))
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Accommodation's Reply
10 May 2025
*"Oh thank you so much! 🥰 The reception team will be 100 levels more "hyperactive" after hearing this review 😆 I will immediately pass this compliment on to them - a lovely customer like you is the motivation for our team to be even more enthusiastic! P/s: Next time you come back, remember to wink at the receptionist with the password "I am a customer who gave enthusiastic compliments" to receive a surprise gift right away! 🎁✨"*
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L***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The hotel is in the alley, cars cannot go inside. However, the location is very good as you can walk to some landmarks or places such as Ben Thanh Market, Takashimaya mall, Bui Vien street. The staff is very helpful, they helped me receive and handover the parcels while I was outside. The room is big, well equipped with facilities but the Wi-Fi didn't work stably. Overall, it was a good experience.
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2 people find it helpful
Accommodation's Reply
10 May 2025
Thank you for taking the time to share your detailed feedback! We’re delighted to hear you enjoyed our prime location—close to Ben Thanh Market, Takashimaya Mall, and Bui Vien Street—and that our staff could assist you with your parcels. Your kind words about their helpfulness mean a lot to us! We’re glad you found your room spacious and well-equipped, but we sincerely apologize for the Wi-Fi instability you experienced. Your feedback is invaluable, and we’ve already addressed this issue to ensure smoother connectivity for future guests. It was a pleasure hosting you, and we’d love to welcome you back for an even better stay next time! Safe travels, and thank you for choosing us.
N***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 7 week(s) ago
i stayed for 3 night, the hotel location is good in the central of dictrict 1, but the hotel is quite old.. the lift very dirty, and also i have a problem with my flush on toilet.. the water cannot stop in room 402..
2 people find it helpful
Accommodation's Reply
10 May 2025
Thank you for sharing your feedback about your recent stay with us. We’re glad you found our location in District 1 convenient for your travels, but we sincerely apologize for the issues you encountered with the cleanliness of the lift and the malfunctioning toilet flush in Room 402. This is certainly not the standard we aim to provide.
T***g
icon-origin-TRAVELOKA
9.0
/10
Reviewed 10 week(s) ago
Quite good for those who need a basic and simple place to stay at a low cost. The staff are friendly and enthusiastic. However, I have a few comments about the bathroom: the glass shelf for the shower gel + shampoo bottles has a sharp corner that can easily cause injury if you accidentally touch it while showering. You should fix this immediately.
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3 people find it helpful
Nguyen T. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The room booked this time is a bit smaller than the previous times. The staff is friendly and cute. Convenient transportation The price of food around is a bit high
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2 people find it helpful
C***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Location easy access and find. Staff is friendly welcoming. Hotel is quiet at night, without interuption
2 people find it helpful
Accommodation's Reply
04 Mar 2025
Thank you for your positive feedback! We're delighted to hear that you found our location convenient and our staff welcoming. It's great to know you enjoyed a quiet stay. We look forward to welcoming you back soon!
Svetlana K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Friendly helpful staff excellent location hearth of City comfortable room
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Accommodation's Reply
06 Feb 2025
Thank you for your fantastic review! We're thrilled to hear that you found our staff friendly and helpful, and that you enjoyed our excellent location in the heart of the city. It’s great to know that you found your room comfortable. We look forward to welcoming you back soon!
A***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
Good room very comfortable and near with bui vien street!
3 people find it helpful
Accommodation's Reply
06 Feb 2025
Thank you for your positive feedback! We're delighted to hear that you found your room comfortable and appreciated our proximity to Bui Vien Street. We hope to welcome you back for another great stay soon!
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 23 week(s) ago
It totally does not look like the pictures on the websites... A window with a wall view... So awful
1 people find it helpful
Accommodation's Reply
03 Jan 2025
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations regarding the room view. We strive to provide accurate representations of our accommodations, and we appreciate your input as it helps us improve. If you decide to stay with us again, please reach out to our team, and we will do our best to ensure a more enjoyable experience.
Nhung M.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Very ok, will come back again. Enthusiastic staff, walking in the alley to Bui Vien is very close, in the alley there are many delicious food stalls. There is a cheap restaurant of Minh Beo opposite 94 Bui Vien, very delicious, about 35k/meal, ordering more dishes is also quite ok.
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5 people find it helpful
Nhung M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Very nice, clean, good sleep, near 94 Bui Vien there is Minh Beo's restaurant, the food is very delicious 35k/meal, will come back to this hotel again. The staff is very enthusiastic
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3 people find it helpful
T***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Located near Bui Vien area so it will be a bit noisy but suitable for young people because it is crowded and bustling, the hotel is also normal.
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2 people find it helpful
Number of reviews per page
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