Overall Ratings & Reviews The Capital Empire

Great, modern hotel, offering many amenities a pool, fitness center and tasty meals, high-level security, and a great location. Staff are welcoming and focused on providing excellent services.

Everything was fine, but we were in room 133 and below us was the constant rolling and sliding of what sounded like bins, went on until after midnight. Kept waking up with the noise.

The hotel room was quite comfortable. It was very easy to get an Uber or taxi to and from the hotel. There were very nice restaurants nearby and I even found a Pilates class at a hotel nearby along with a spa with a sauna, steam room, nail, and massage services. For massages at the Capital Empire you can ask in advance and they will have someone come to the massage rooms. The in-room a/c worked very well and the wifi was great for personal and business use. I do want to note that the pool is right next to the restaurant and bar, more exposed than what I'm used to, the standard room does not come with a tub (photos are misleading), and while the rooms are soundproof, you can still hear street noise if you're on the side facing the street. The water pressure was fine, but just on the lower side. The food at the hotel was good overall, but the pizza left more to be desired. Also, the gym does not have a treadmill. I did enjoy my stay overall. I chose this hotel because a friend that I was visiting was staying there.

Clean and staff is great

All was good and upto standards.

I booked and paid for a room and when I got there !!! No room ! Expedia is a joke !!!! Never ever use it

Great for the visit to the US consulate, which is walkable from the property.

Very clean and excellent staff.

overall, great stay. The staff are amazing and very helpful, willing to go the extra mile to make your stay memorable, that's what I like the more I believe. The room was decent but it could definitely use a little finesse and extra attention. Some of the furniture in the room I was in could use an update. Also, whenever taking a shower, water would go out through the bottom, in the bathroom... I couldn't understand. Breakfast was great, decent with a large selection, I enjoyed it. I would probably go back again, but perhaps choose a different type of room to compare with what I had.

Needs major renovations. Things were old, chipped,cracked. The staff was super nice, but I just couldn't get comfortable so I left and booked another hotel.

No hot water. Location was great. Apart from that, nothing significant.

Take forever to clean the rooms

*

The view from window

Great and very neat property

Stayed in a 2 bedroom apartment and the room setup is great. However we consistently had problems with water not being hot and the bathrooms have signs of wear and tear. The biggest problem was the noise level. There was a party on one night and church on another. I think it would be great if they warned guests in advance. There was also no concierge when we arrived and had to move our own luggage.

Great staff and super clean, my go to place in Sandton

The most amazing stay ever. Everything about the hotel is great. The staff , the facilities

Amazing experience, value for money.Clean and comfortable

I had the most amazing stay! Staff friendly and great hotel