Very nice, nice room, close to everywhere

Improve and maintain the good service

Friendly staff, clean rooms... Bed sheets are changed every day, basically I felt comfortable staying for 3 days at this hotel.

Nice, close to the beach.

This is my third stay here and God willing, I will stay here again because after going around hotels for a staycation in Padang, even to hotels that are more expensive and newer than this hotel, this hotel is still one of the best and worth the money. The check-in and check-out process is fast, the room on the 6th floor has been given a bathtub twice, the hotel does look old-fashioned, but the smart TV is still there, which is nice.

A legendary hotel, but still up to date.

The room is comfortable, clean and spacious.

The receptionist was very friendly and helpful.

Big space and comfortable rooms 🩷

Maintain and be more consistent

Delicious and great, it's really extraordinary

My son was very happy, the room was clean, the bed was soft, everything was clean and comfortable. Some suggestions for improvements include the chicken for breakfast, but the meat was tough, the rice wasn't soft, the cold rice was a bit hard, the spicy Padang fried rice should have been better, the green chili fried rice wasn't hot, it was bland, and cold, and the omelet lacked seasoning.

Nice hotel, friendly service, but the building needs renovation because many things are rusty, such as the refrigerator door and water tap.

I had a very comfortable stay at this hotel, but the cleaning service was disappointing. I requested room cleaning, but it never came. Toiletries, towels, and water refills had to be requested (even after calling and reporting to reception several times before the cleaning staff arrived). The receptionist was friendly and the service was good. The cleaning team could improve their friendliness and responsiveness. Thank you.

The hotel was good overall, but the two rooms we stayed in had their own shortcomings. The first room 211, there was no bath mat (it was requested and provided immediately, good job, I appreciate it but from the start the lack of basic facilities is certainly still a mistake, right?); then the hair dryer was missing. The second room right next to it 213, was generally good but there were shortcomings such as the AC that was not felt even though the temperature was at the minimum and the fan was on the fastest mode. I think maybe the 'AC line in this room was actually diverted to the first room so the AC was not enough and in the first room the AC was too cold and static so that it remained the same even though I set it to the highest or lowest temperature it was still too cold. Overall, a good accommodation and I highly recommend it. One of the main choices when visiting Padang City again.

The hotel was good overall, but the two rooms we stayed in had their own shortcomings. The first room 211, there was no bath mat (it was requested and provided immediately, good job, I appreciate it but from the start the lack of basic facilities is certainly still a mistake, right?); then the hair dryer was missing. The second room right next to it 213, was generally good but there were shortcomings such as the AC that was not felt even though the temperature was at the minimum and the fan was on the fastest mode. I think maybe the 'AC line in this room was actually diverted to the first room so the AC was not enough and in the first room the AC was too cold and static so that it remained the same even though I set it to the highest or lowest temperature it was still too cold. Overall, a good accommodation and I highly recommend it. One of the main choices when visiting Padang City again.

The mattress is not comfortable, it should not be used anymore because it makes it difficult to sleep soundly.. 🙏

Strategic location, good and clean, the breakfast is also delicious

The TV wouldn't turn on, and the room lighting was very subpar, lacking in aesthetic appeal. A hotel of this stature should at least have a nice interior, including lighting.

The check-in time was long, but when I wanted to check in, the room wasn't ready yet, I was still waiting for it to be prepared again, I was still waiting for 1 hour, even though it was already 3:30 PM at that time.