People often mention about Grand Mutiara Hotel Berastagi
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Room Space (70)
Ambiance (67)
Bedroom (67)
Family Friendly (65)
Staff Friendliness (65)
Surroundings (64)
Bathroom (60)
Variety (60)
Taste (59)
Hotel Area (56)
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Traveler Reviews Grand Mutiara Hotel Berastagi
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Customer reviews
P***a
8.5
/10
Reviewed 2 hour(s) ago
The place is comfortable and clean. I want to stay again 👍
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AL
Audicom L.
8.4
/10
Reviewed 2 day(s) ago
Staff is easy and there is no deposit.
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mukhlis i.
9.7
/10
Reviewed 5 day(s) ago
Great.. If possible, the price could be more competitive.
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Sayed S.
8.4
/10
Reviewed 6 day(s) ago
Overall, everything was fine. However, the check-in process and waiting times need improvement, and the breakfast could offer more variety.
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A***s
Leisure
8.5
/10
Reviewed 6 day(s) ago
Enjoyable, very nostalgic yet memorable.
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B***n
10.0
/10
Reviewed 1 week(s) ago
Nice place, the hotel is old but still clean and worth it to stay there.
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N***y
Leisure
9.4
/10
Reviewed 2 week(s) ago
Deluxe room, friendly staff. Breakfast variety is good. Day 1 felt lacking, but the second day it felt okay. Most importantly, the bed is okay, firm, so sleeping is comfortable. And the bed is big, with 2 children still able to sleep. Nice view. All in all, it's okay.
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V***t
10.0
/10
Reviewed 2 week(s) ago
The hotel hasn't changed since its inception. The layout and design are the same, with the addition of alpacas and sheep now visible at the back of the hotel. Plenty of open space and open areas make it a comfortable hotel to stay in. Recommended for a repeat stay. Breakfast options are varied. There's also a pool. The hotel staff are all friendly. Parking is very spacious. In front of the hotel is an Indomaret for your needs. The location is quite strategic.
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Sandy W.
Staycation
9.7
/10
Reviewed 2 week(s) ago
One of the hotels in Brastagi that is recommended until now.
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Verified Traveler
8.6
/10
Reviewed 2 week(s) ago
I stayed in a super deluxe room. The carpet felt dusty, making the room feel very dusty. The floor was uneven, and I brought a small child with me, so he fell on it several times. The toilet spray was too strong, making it uncomfortable to use. As for delicious food, I enjoyed the fried noodles. The restaurant staff were quite friendly.
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Verified Traveler
Staycation
8.5
/10
Reviewed 2 week(s) ago
All is good and have come several times 🤗
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Verified Traveler
10.0
/10
Reviewed 2 week(s) ago
It's perfect for a family vacation. The rooms are very comfortable, even better with smart TVs and updated bathtubs. Everything else is top-notch.
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Noveria E. N.
9.7
/10
Reviewed 3 week(s) ago
Very good, really like the location and service.
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Ivana A.
8.8
/10
Reviewed 4 week(s) ago
The hotel has a very nice view and outdoor activities. However, I came here with an elderly individual that uses a wheelchair. If I may suggest, please provide a ramp or access for people with wheelchairs, especially at outdoor spaces.
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Verified Traveler
10.0
/10
Reviewed 4 week(s) ago
Everything was satisfactory… no downsides whatsoever. The top hotel in Berastagi!
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Winy
10.0
/10
Reviewed 4 week(s) ago
always stay at the mutiara hotel..
the room is big and clean..
the kids love the swimming pool, and can also see the alpacas..
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Verified Traveler
Staycation
9.7
/10
Reviewed 6 week(s) ago
Since Brastagi is not as cold as it used to be, I hope some of the rooms in Brastagi will have air conditioning.
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I***A
Leisure
9.1
/10
Reviewed 6 week(s) ago
The rooms are nice and the service is ok, but the food is varied but lacks taste.
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r***i
Staycation
9.7
/10
Reviewed 6 week(s) ago
The right hotel for a family vacation, the breakfast menu is quite varied but the taste needs to be improved, thank you
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RZ
Redy Z.
10.0
/10
Reviewed 7 week(s) ago
One of the best hotels in Berastagi in terms of service, comfortable atmosphere and very nice hotel rooms.