Overall Ratings & Reviews Marriott Syracuse Downtown

Very unique style hotel.

Great stay!

Love the antique part of the property mixed with newer renovations.

Great hotel with lovely staff. Convenient for walking to the areas we wanted to see.

Very cool 1920s deco with modern aspects. We very much enjoyed our stay,

Comfy bed and large room. Lovely staff at check in and 12pm checkout as a default was a pleasant surprise. Would stay here again.

The staff was outstanding and I LOVE that they had room service! They were very helpful and understanding despite a concerning linen shortage…

I made a reservation 5 months in advance. Our room was not ready they put us in a room that had blood on the sheets walls and towels. When we got our regular room we went to breakfast and came back at 915 am and the cleaners were in our room. We had out money visible my jewelry visible and check out was at 12 so why was anyone in our room . This was the worst stay i ecery had at $300 a night. Will never go back !

The bed was very comfortable. The bathroom was undersupplied...no face clothes, hand towels, bath mat. The room was small, but comfortable. Our room was right above the trash dumpsters that were emptied at 6am. Expected more from Marriott.

Mediocre food

Beautiful old hotel close walking to great food and shopping

The hotel is nice but the rooms are very small.

Hotel was ok. The shower doors have mildew all over even the tiles in the bathroom have mildew. You guys need to make sure your housekeepers are scrubbing down these bathrooms. This is the most important things in a hotel stay.

When you stay at the Marriott you dont expect to find blood on the sheets after having reported it in the morning house keeping changed the sheets it is somewhat disappointing to find this at a Marriott Hotel.

Beautiful old hotel with modern features while retaining lovely public areas. Gorgeous ballroom.

Checkin was fast and easy and the staff was friendly. Parking was confusing and the proper location wasn't provided by the staff. The room was clean and spacious but there was a blood stain on one of the sheets. The buffet breakfast was terrible, the eggs were dry, the sausage was really greasy, the bacon was under cooked, and there were no pancakes. We got breakfast elsewhere on the second morning. Be prepared to spend an additional $39 per day for breakfast($20) and parking($19), neither is discounted. If I need to stay in Syracuse again, it will be elsewhere.

Loved the renovated restaurant. Will need to check out the attached Irish Pub. Loved the kings sized bed and the double sinks in the bathroom. Great hotel in the best location. Parking in the garage was super convenient too.

Excellent

Sink clogged and would flood. Asked them to fix and they didn’t.

All good