Room was unclean and bathroom had mold.

Grateful for the 24/7 checkin, bec i needed to do an emergency booking at 9pm due to another property in the north falling through due to lack of communication and no checkin instructions provided. They were very accommodating, and also let me transfer to a bigger room w window when i saw that the first room that they put me in didnt have a window. Cute decor, interior plants made it very comfy.

It’s ok for a big family and short staying

soppppppper dirty and noisy

Change the beds blanket colors

Nice hotel in great area. Hotel has everything closeby for dining to grocery. If we every visit merida, we will definitely stay here again.

Cleanliness was definitely lacking. The refrigerator and the stove top were awfully dirty. Everything was so crammed in what was laughable called a kitchenette. The bathroom wasnt much better.

front of star medic

The hotel staff are very friendly and it’s located in a safe and quiet neighborhood

We were there on a medical vacation and the property was perfect for us.

all good not the newest hotels, but all good. :)

Friendly staff, clean rooms, nice location, great rates.

It convenient location and accessibility to basic needs

Only one night stay, but the location of the nearest Mall, Bank, and restaurants was ideal. The mini supermarket adjacent to the property provided convenience for essentials, ...The only criticism was the pressure of the water for showering, which was more of a trickle than a decent flow of water....Overall the property was good value for money....The check-in staff provided very good service & very polite (Staff - 5* Rating).

Everything was great. Hotel was clean and the personnel assisted us with all our special requests.

Room smell bad, not hot water. I'll never book this hotel again.

Impossible to find, superfar from the centre. We never even entered the premises with the room already paid, when we finally found it, in between two busy roads in the middle of nowhere with shady types outside. Terrible.

La ubicación está muy bien, cerca de Plaza Altabrisa. Habitaciones y servicios bien, lo único que no sentimos que el aire acondicionado enfriara muy bien. Todo lo demás excelente.

Es una muy buena opción porque tiene cocineta completamente equipada perfecta para que puedas programar tus desayunos o cenas ligeras sin gastar de más, además su ubicación es excelente. Solo hace falta mejorar mantenimiento de baño porque la regadera casi no tiraba agua para bañarse

Excelente ubicación, sobre todo porque tiene un oxxo a lado, aparte sería muy cómodo al tener la opción de tener cocinita etc pero la limpieza deja mucho que desear, había hasta sobras de comida de huéspedes anteriores, además desde las 8am me escuché la vida completa de la chica de limpieza mientras aseaba otras habitaciones ya que no platicaba, gritaba, son detalles que realmente no deberían de darse en un hospedaje. Ojalá si presten atención a los comentarios, ya que es una lástima que un lugar como ese se descuide.