Overall Ratings & Reviews Saad Hotel Astana

Perfect

Staff were very welcoming and helpful at check in. Room was spacious and everything was as expected. QR codes were on desk to allow you to order room service or fill the minibar. Rooms are well soundproofed and have lovely views of the Lovers Park, Khan Shatyr and central Astana. Breakfast was usual buffet style with a mix of hot and cold options, pastries and fruit and veg available. Overall we would happily stay here again.

Great hotel with nice and clean rooms

Great facility, however not providing washing powder nor liquid for the washing machine in the room, hence a star missing feom me.

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Great hotel to stay! The location is very convenient. The room was very spacious and clean.

Excellent receptionists. Breakfast restaurant crew could not keep up with the clientele. Great views, good location.

Great hotel. good leisure facilities. good staff and comfortable. definitely a good one!!!

The room service and reception was very good. But the best is the hosting and service at the roof restaurant. Thanks the host lady especially for her kindness.

Former Marriott, good quality city hotel. Spacious quiet rooms, all necessary services. Great value for money.

Very enjoyable stay. Friendly staff. Good location.

The place is old and slightly run down, service is non existent, stayed for more than a week, had my room made up only 3 times. All requests to the front desk is useless as they will so call record down, but do nothing. Have to sit at lobby to force them to do something before getting your basic stuff done. Worse than alot of 3 star hotels and motels I have been to in worse countries... breakfast is basic. How can they charge such prices for such non existence of service? Will not be back ever again.

Friendly efficient staff, even for a3.30 in the morning arrival! Excellent, comfortable, large room. Great breakfast and the View restaurant on the 27th floor served superb and great value food. Good fitness room and great, although I heated, pool and jacuzzi. Well located for walking to a lot of the sights in the city and close to other restaurants. Would highly recommend.

The reception staff and house keeping are great. Helpful and pleasant. The catering staff are lovely and very accomodating. I have multiple allergies and every day they walk me through the buffet showing me what is safe for me to eat. Although I am in a non smoking room, I can smell smoke all through the day. It is disappointing that there were complications with my room booking. I needed a room for 2 adults with two beds, but Although I arranged this via chat with Expedia, this was not communicated to the hotel and so sadly the hotel wanted to charge $100 to have a bed added to the room.

Great accommodations and super friendly staff! We enjoyed the on-site pool and included breakfast was a hit!

Good location, used to be Marriott but now changed to SAAD. I only needed a room to sleep for 6 hours but had to pay full rate for an extended suite which was quite expensive; also found used socks in bathroom

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such a great

I was there on business, and I got exactly what I wanted for a short stay: a quiet room with a workplace. However, the internet connection was very unstable, I was not able to speak (not to mention video). Eventually, I had to use mobile internet. There is a mini-gym, which I used a few times. I did not have time to try the sauna and the small swimming pool, they looked good. Particularly I liked the breakfast, good selection of local and international food.