Overall Ratings & Reviews Golden Glow Motel

I have cancelled my reservation but unable to get my refund. will never book with Expedia again.. I have several emails to verify this concern but i dont receive any reply

In-room private spa is the one attracting us. But if you fill hot water into spa, you could not have shower, it seems hot water was limited supplied :( Daily room service and bed setting service made us satisfied. Very good location you could walk to everywhere!

Welcomed to the hotel by the manager, who couldn’t do any more to help if needed. The room was spacious and comfortable, although only used the spa on my last morning. Lots of opportunities to walk to the town centre and Government Gardens from the hotel, whether for a beer, shop or food. 2 supermarkets nearby to help use the cooking facilities in room

Well maintained and friendly staff. Enjoyed our stay

Awesome experience, host was very accommodating. Room size - perfect for a family of four (2 adults & 2 children).

On arrival the man in the office was abrupt and seemed to be in a big hurry to show us our room and wasn’t at all welcoming. The room’s windows and doors were shut so it wasn’t aired out and it was extremely hot inside with no aircon. There was a pedestal fan in a cupboard that he did find time to show us! We did arrive on a summers evening and it was a hot day.

Went to ROTORUA for a funeral on New Years Eve. Was lucky to find any accommodation. Golden Glow was quiet and good value.

Good

Enjoyed my stay there. Would go back again. Everything was perfect.

Prior to my arrival, I send two enquiries to Golden Glow Motel staff via Hotels.com, no reply from them. Upon arrival, a Chinese lady at Reception checked us in. She was hostile. Anyway, we were given key to Room 4, which was noisy as it is near the main road. The room was clean and quite spacious. Housekeeping cleans room on daily basis. For the price we paid, it was relatively ok.

Close to town centre. Third visit to this motel. Would stay here again.

Motel was fairly old but in tidy and clean condition. Loved the spa pool in the unit

Motel was absolutely stunning! We checked in and the staff were so friendly and helpful. The room was perfect and it was clean. Cooking facilities were adequate and the utensils were clean. Every day after we left the room was cleaned - bed made, dishes cleaned and towels replaced. The overall experience was amazing and can not fault it. Definitely returning and referring family and friends there also.

had a good experience, motel is located @ handy location within the city. Good motel for the price paid. Recommended for everyone

Everything is so nice , the room is very clean and staff is so nice

Location was good, place was clean but everything was old and smelt old. Room was best of lot however could hear neighbors through wall. Service limited to office hours and never returned calls, checked out day early even though we were paid a day extra we forfeited. Hot water was luke warm. Recommend a back packers cheaper and better

I arrived on a very hot summers day and managed to cool down considerably after 10 minutes in front of the fan. Room was nice and cosy with a private hot tub, very clean and tidy. Motel is close to a lot of amenities. I thoroughly enjoyed my stay and went back home relaxed and refreshed.

Hotel was clean, staff friendly and location was convenient to activities. Owner has done a good job of upkeep in an older property.

A bit dated, but overall we were happy with the room and facilities. It was great having a spa in the room, and the beds were comfortable.

Room met expectations, clean modern, good beds, no outside disturbance Had to open door and kitchen window to get ventilation as room was hot. Not told that we had to climb steep stairs to reach room, so unsuitable for elderly and infirm. Also difficult to get into spa pool/shower unit, needed flexibility and agility, not common in elderly.. Receptionist helpful, friendly and even helped my wife with her luggage to get up the stairs