The bedas and pillows could be better, they are old mattresses and you can tell.it. The staff is very friendly and we always have a great time when we stay here. We have been staying here since I was a kid now I am 48. So it brings me a lot of good memories. The food was not as good as it was before, we ask for enchiladas miberas and the red sauce was tasting as burned. I traveled with elder people so the fact that you can have food in their restaurant is very convenient. The bar was the best amenity, cause we were watching a futbol game, we order a drink and it came with chips and peanuts. We enjoy a lot the person that was singing after the match.

Excelente atención por parte de toto el personal, particularmente de la recamarista sra Rita en general toda la experiencia fue excelente.

The service at the restaurant is amazing

Property is nice and big, service is amazing but the rooms are terrible, old, ugly, very bad conditions, they need an upgrade, it's a nice hotel but I won;t come back because the rooms and the noise, we couldn't sleep, you can hear people, cars, etc.

Carpet was not in good condition. Room smell was not very pleasant. Outside amenities were very good nevertheless. Bed was comfortable.

Good

The property has potential, it's nice and big but the rooms need updating, they are very old and terrible :(

This hotel has the potential to be a 5-star experience, but unfortunately it needs much better attention to maintenance and overall upkeep. I reserved three rooms for my family and me while we attended a wedding. Starting with my room, the bathroom was missing part of the shower tile—it was not simply unpainted, but visibly incomplete. The bathroom also lacked proper ventilation, the mirror appeared old and worn, and the room had a noticeable humid smell upon entering. In the second room, the shower drain was clogged. We reported the issue on the day we arrived, but it was never addressed during our stay. Additionally, the bathroom floor was not properly cleaned, and because of the flooding from the clogged shower, we had to use our own towels to dry the floor. To add to the frustration, the room keys repeatedly became demagnetized. We had to return to the front desk multiple times to have them reactivated, which was inconvenient and disruptive. Overall, the property has great potential and could offer a much better experience with improved maintenance and more responsive service.

The room was dirty we changed 3 times different rooms all with serious problems. It was old and dirty. Sheets and beds need to be replaced. All the rooms need to be remodled

Rooms

Hizo frío y no había cobija en la habitación

The place is very well located, and the common areas are very nice. The rooms are fine, but the bathrooms are too old. The management needs to pay attention to these details. I wish I can attach some photos of the room, which is fine and has new furniture, but when it comes to the bathroom, it hasn’t been cared for in decades. The door is deteriorated, the sink and shower handles are from the '90s, as is the showerhead. Another important aspect is that the floor had accumulated dust, and when walking in socks, they turned BLACK. The low quality of cleaning can be seen on the lamps above the bed, where dust accumulation is noticeable, which caused me serious problems with my dust allergies at night.

Nice room nice staff, clean, quiet and secure.

Nice grounds with a relaxing ambiance

Everything is excellent. No complains

Cleanliness

El hotel es bonito, los patios y la piscina están muy bien al igual que el restaurante. Las habitaciones se notan descuidadas y las camas están muy viejas, el aire acondicionado de nuestra habitación goteaba mucho y era imposible usarlo.

The cleaning service is excellent

It’s just not an enjoyable place. Superficially, it seems great. It just isn’t.

Muy bueno