Overall Ratings & Reviews Hotel Excelsior

It is in a convenient location, but there were some areas that didn’t meet expectations during our stay. It’s a place with potential, though certain aspects could benefit from improvement.

Brilliant air conditioning and working fridge, good shower essential in extreme heat.Opposite train station and bus stop, so good for travelling.The staff are very good and breakfast is plentiful with great coffee.Not four star though, no WiFi except in reception area and limited facilities .If you want luxury this is not for you but for a clean bed while exploring the area ok. The hotel is dated but for the price you can't complain although some people do!

This is alot BUT, PEOPLE NEED TO KNOW. I checked out yesterday. I did read some reviews online before booking this hotel, apparently not enough. I am a BUDGET TRAVELER. Some things that are deal breakers for others, are not for me. I don't need a spa, gym, room service ect. I booked this Hotel for proximity to The Rail Service and because THEY ADVERTISED a pool. There were 2 other hotels in Rome, 8 mins away from The Colosseum, same price, no pool. I decided with the heat, I needed to cool down after my long days. 1. The reviews that I read did NOT mention the filth of this property. If it's permitted I will post the disgusting room that was given to me. 2. There were brown stains on the walls in several areas almost every wall. The shower floor had very visible piled up thick dirt on it. 3. The faucets were broken, pieces falling off. I took a video of the screeching ear piercing noise that it made when I turned it on. 4. There were oil like stains on the rugs in common areas. I spend WEEKS planning my trips, specifically keeping in mind the location of THE HOTEL that I book. I booked several ~NON REFUNDABLE~ excursions based on the location of where I would be staying. 5. There is NO WIFI in the ROOM! Only in the Lobby and each time you go to a different site, you're made to sign in again! After realizing the condition of the premises, I went to the front desk area to contact Expedia. I could not make calls, so I was live chatting with them asking them to call the Hotel..

Hotel is far from 4 star not even 3 star! The hotel is in need of full renovation The bathroom smelled damp and shower cubicle too small for average person to use Bedding didn’t smell fresh & was very itchy None of the facilities advertised available (no bar service or on site restaurant)

More than expected

Reasonably priced basic accommodation in Latina. It has 2 majors advantages. It is in walking distance from the railway station and only 40 mins from Roma Termini by train. So excellent for visiting Rome without having to stay in Rome.

Staff was fantastic, great service and convenient for a mid Naples-Rome stayover.

nice location, great services, Will recommend

unique its just our feeling of never return there.

Wonderful services from the staff both at the reception and the restaurant. They are all very helpful

Terrible

Comodo alla stazione, buona colazione, doccia angusta

Una settimana molto confortevoli x quanto riguarda il tutto solo un problema i materassi sono scomodi poi il resto tutto bene

Ho alloggiato he il tutto confortevole pulizia ok il servizio ok

Albergo un po' datato, ma molto comodo (posizione e parcheggio interno gratuito). Personale molto cortese, in particolare il portiere di notte e la signora di servizio durante la colazione. Camera un po' piccola, venduta come tripla ma era fatta per due letti singoli. Buona pulizia. Colazione solo dolce. Nel complesso giudizio positivo

Det kanon bra Hotel för priset, privat parkeringen och ok frukost

Se non fosse stato per il prezzo sarebbero stati tutti giudizi terribili. Meglio pagare qualcosa in più ma non patire il freddo visto che non funzionava il condizionatore ed il rumore assordante del mini-frigo (vuoto). Pulizia della camera pessima e bagno pieno di calcare.

Struttura comoda per posizione fronte stazione, buona la pulizia, struttura un po' datata.

Chambre sans chauffage, pas de chauffage non plus dans la salle du petit-déjeuner. Température en dessous de 10°à l'extérieur. Salle de bains minuscule. Le soir beaucoup de bruits sans intervention des propriétaires

Molto datato .. dei tempi che furono. Però il prezzo è onesto per lo stato in cui si trova la struttura