cleanliness and condition of the property is starting to dwindle since our visit from last year. onsen had algae growth, tatami mats had stains on them, some damage to walls and ceilings. Could be bad guests damaging the property in general wear and tear.

It was winter, despite there is a heater but the water supplied to the basin was cold water. Overall the cold air also came in thru window.

So peaceful and lovely, really enjoyed the stay. Thank you!

The shuttle feature is great from the train station, although you need to plan ahead due to its limited availability. Taxi to the property was inexpensive and affordable from the train station as well. On suite onsen and private bath is a must have feature with a clear view to the river below and the forest. Dinner serve in room was beyond exceptional. Breakfast was a little disappointing but still good. Definitely making this place an annual tradition to revisit every time we're back in Japan.

It was a great experience staying in this hotel. Staff’s are very friendly, room is very neat, and tasty traditional Japanese dinner and breakfast.

The ryokan and the area surrounding it was absolutely beautiful. The staff are very kind and will take the time to assist as much as possible, even with the language barrier. Breakfast and dinner is included. A free shuttle is available for pickup/dropoff between 2 stations at certain times, inquire when making the reservations. The room with private bath is absolutely gorgeous. Would definitely visit again.

Very good to me for peace on my heart and there are kindly guidance to me and then delicious foods

Beautiful room with an outdoor furo and shower, overlooking the stream. Furo was awesome. Very clean, comfortable and well-kept. Shower head was awesome! Very large room with plenty of space for three. Very clean. Loved the comforters and high quality tatami matted floor. Loved the amenities. Just enough plugs to charge our devices. Nice traditional feel, but modern enough. Food was awesome. Service was great. Very kind and relaxed attitude. Really appreciated the shuttle ride down to the station. I highly recommend!

Great place!

The staff were helpful and friendly. Their English was good enough for communication, and the service was excellent. The room was super cosy with private hot spring, felt so relaxed. The dining was tasty as well. Highly recommend to everyone.

Wonderful property with beautiful rooms and onsen

Celebrating our 15th anniversary. Run away from the city buzz and reconnecting to each other.

I really liked the environment up in the mountains. We had the private onsen in our room and it was very relaxing. We took the local bus to get there (last stop). The service was excellent and the food definitely showcased the true japanese culture. Highly recommend.

Very kind staff. Nice place.

This place is beautiful! River view and the best part is there is a close hiking trail right next to the river and it has amazing and picturesque views!!!

Transfortation is not convinient. Shuttle bus is good, but only one time per day. If missed it, have to wait a long time and expensive local but.

Quiet and relaxing stay. Not many guests as they have limited number of rooms so it’s good for a retreat. Only downside was that it is not very convenient so advise to travel light. The mountain slope made it tiring for us to take a bus there and drag our luggage up on the rugged slope. At least there is a shuttle bus to the train station when we checked out.

Peaceful surroundings that was ideal for a relaxing rest for mind and body Might be slightly difficult to get to if not driving

This is fantastic and in a super location. Catch a bus to the train from out the front or a taxi to Kansai airport. Better still, just hand around and go for a hike in the beautiful surrounds. The staff here are wonderful and the food is amazing.

We loved our stay. The place was really lovely and an amazing landing pad after a long journey from Los Angeles. Our 4 year old son had an incredible time with the ryokan experience. Home to be back!