Overall Ratings & Reviews Club Hotel Praha

We ended up here because our vrbo booking cancelled on the day of arrival and this was the only thing we could find last minute. Front desk main person was very rude and not very accommodating or welcoming. When I came to report a problem first he made me wait until he finished adding his bills and then he said “so what” - the problem was there was a man walking in the hallway naked in the communal area and being creepy to my daughter - I thought his response was offensive. Plus they didn’t want to give us back our deposit and tried to tell us it would automatically come to us in 24 hours, based on other reviews I knew that wasn’t going to happen and both the father and son got very angry with us for asking for our deposit back and basically kicked us out during our breakfast which was supposed to be included. The towels and sheets were clean and the toilets were decent as well, the location was ideal however the staff was awful except for the woman and the new young man who works in the morning they were both really nice. Would never stay here again though and wouldn’t recommend it.

The elevator was so small could only hold one person and suit case. The room had a mold smell that was strong. Thr breakfast was not fresh. They charged 200 eurosfor room keyand told us it would be returned when the key was returned. I returned the key during checkout but we have not received the 200 euros back. I would NOT recommend this hotel to anyon.

They steal 1000$ from the rooms when you was outside in the city someone has been in our room clean it and changed towels When we went to check out the room we was looking at the luggage’s we checked the passports and we found that someone steal 1000 USD from our bags we order a police and we filmed everything and they get the money back after

Main problem is the night staff. Inner doors are locked, and when they cannot be opened at late hours, he gets extremely agitated and yells in Czech language. It is a dad-son operation, and completely unprofessional and unfit for hospitality business. DO NOT GO HERE.

La atencion de un señor que parece ser el dueño fue pésima, hasta llego a gritarnos en dos ocasiones. Llevamos una persona con discapacidad y ni tan siquiera esperó a que desalojaramos la habitación y empezo a gritar que le dieramos las llaves. No lo recomiendo, personas asi no deberian atender clientes ya que no possen capacitacion para la tratar al publico ni a turistas que no hablamos su dioma.

Hotel can be entered only by being buzzed in. Seemingly not wheelchair accessible. They overcharged, staff didn't give us the bill, and were rude when asked for the bill. I suspect they mostly didn't return the key deposit, as many other reviews here claim. Afterwards, when sent an email inquiring about the price difference (reservation was made by hotels.com, which shows the price), a month later the hotel still did not answer. Breakfast included - good enough to not be hungry, coffee limited to 1 per person. Rooms worn down, shared bathrooms. Location fairly good - between multiple bus-and-metro stops. If you avoid need a place to stay for cheap, this is an option, but be wary. I will not be coming back.

First of all, this is not a hotel, it's a hostel. I have nothing against hostels, and stay at them frequently. But this was dirty, there was wires coming out of the walls, the carpets were rolling up and they did not provide adequate bedding. There was a junction box in the wall of my room and electric wires coming out of the wall and running under the carpet, which was rolling up. And, it was very loud. I checked out after the first day of a three day stay. I was able to move to the Ibis for the same price. I am still waiting for my refund.

A little confusing to reach the room and find the way back out, but ok

This place is super close to the city center but next time I wouldn’t book this hotel only for location. Dirty. Dirty. Dirty. Bathroom? What is it? It looks like an old Soviet restroom. Shower in the room? Oh no! It’s so humid after all. Yes, it’s really cheap for Prague. But if you like at least a bit of comfort I wouldn’t recommend it.

Hard to communicate in English and once I was told to speak Czech. Very rude. Every time we had to ring a bell to entet the hotel and waited 30 minutes once because there was nobody. Breakfast was very poor having fruit and food quality was very poor. There were 3 dogs barking loud in the office. We had to share washroom with other guests.

This hotel is a hostel next to a dance club; I was given the whole room with about 10 bunk beds; they saw I arrived with my family which are 3 young children. There was loud music all night of course and you could feel the music beat on the beds... I left the next morning and asked for a refund but the man who pretended not to speak English made me come back 3 times! To find someone to translate, at the end it was him who ended up giving in and gave me the money back but not for the horrible night my husband and I had. My visit to Prague was horrible because I was tired the next day and i only visited those couple of days.

If you like to hear loud music playing until 5am, then this is the place for you! It started off oddly because we were booked for this hotel but then after walking up a flight of stairs with our luggage they then took us to the hotel behind that hotel and we had to register again. The room we were supposed to get had two doubles and one single bed but we got two singles and a bunk bed. The beds were old and I felt as if I was going to touch the ground it sagged so much. The hotel was actually opera hotel. The room was about the size of a walk in closet. I was just thankful we had our own toilet in the room! Many rooms don’t. The bathroom and toilet were clean. The bedding was very odd but clean. The free breakfast was odd because I had to fight to receive it a bit. It was okay with yogurt, pastries, eggs, coffee, etc. Not bad. The biggest problem was the size of the room for what I paid. I paid half of the price for a two bedroom apartment hotel just a little bit further out of town. Well the music was bad too and my children couldn’t sleep so we were all so exhausted the next day. I would not stay here again. Please note we stayed here on a Saturday night, I don’t know how it would’ve been on other nights.

Terrible "hotel". This is pension!!! The shower is inside of the room without any type of privacy. The toilet is outside, shared with a lot of other "rooms". Bed is uncomfortable and sheets was new when the name of the coutry eas Yogoslavia. I only stayed less than 30 mins. Enough time to fine a better and real hotel.

There's 2 dogs in the reception/breakfast area who keeps barking and very unsafe if you've got kids with you.Hoping that the owner will take out the dog on that area during day time.Also there's no keys provided to guest when entering to the main hotel.You have to buzz everytime you get into the hotel.Very inconvenient to the guest.

There is a night club on the first floor that plays loud music until 5:00 AM. It is impossible to sleep without ear buds and a white noise app. The location is fine but the room is tiny. Check in was very good. However, I would not recommend this place - it is not good value for the price.

Club hotel Praha is a nice hotel close to the main parts of Prague (10 min walk)and has tram stop out front for easy travel around town.

Our stay was great!!! We enjoyed every moment of it at the hotel!!! We will definitely come again!!! Thank you to the greatest front desk person-Petr. He was very helpful and helped us throughout our stay with reservations, directions and general questions. Petr was super nice, patient and responsive!!!

Nice hotel

If you have a little bit of money, avoid this hotel or partial hotel. If you just have money enough for this hotel, stay in a park or any train station for a night to save money. You can't sleep in this place. Don't waste money. I know you get what you pay but I still expect a little about the place I am going to sleep. How can you sleep with the bugs and noise coming from everywhere.

There was no light in the shower and door handle to the shower was broken. No bin in room or bathroom. No curtain and everyone outside can clearly see what you're doing in the room when the light is on. Behind the room wall there is a night club which they didn't mention when took us to the room, don't expect to sleep 9pm-4.30am , I would have booked another hotel but when you hear the music late at night you have no choise but to wait for the morning.